http://www.freshbooks.com/blog/2006/06/08/great-service-generates-referrals/ A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting. Fri, 20 Nov 2009 21:45:18 -0500 http://wordpress.org/?v=2.8.4 hourly 1 http://www.freshbooks.com/blog/2006/06/08/great-service-generates-referrals/comment-page-1/#comment-43811 Baby Mix Me A Drink Wed, 06 Jun 2007 17:21:01 +0000 http://www.freshbooks.com/blog/2006/06/08/great-service-generates-referrals/#comment-43811 [...] Great customer service like this can help grow your business. By responding quickly, offering a solution, and giving more than expected, BuyOlympia is a service I will continue to use and recommend to others. [...] [...] Great customer service like this can help grow your business. By responding quickly, offering a solution, and giving more than expected, BuyOlympia is a service I will continue to use and recommend to others. [...]

]]> http://www.freshbooks.com/blog/2006/06/08/great-service-generates-referrals/comment-page-1/#comment-5351 Microsoft is Waking up a Little Thu, 20 Jul 2006 13:26:35 +0000 http://www.freshbooks.com/blog/2006/06/08/great-service-generates-referrals/#comment-5351 [...] The one thing that Phil Holden said that really caught my attention was some numbers Phil shared. Basically Microsoft has about 350 million MSN users and 350 million hotmail users and 300 million unique users between the two services. Phil said Microsoft is going to focus on serving those 300 million. As someone who believes deeply in serving his users, and from years of consulting knows that your current clients are your best prospect for new business, I think Microsoft has settled on a strategy I can live with for now. Well done. [...] [...] The one thing that Phil Holden said that really caught my attention was some numbers Phil shared. Basically Microsoft has about 350 million MSN users and 350 million hotmail users and 300 million unique users between the two services. Phil said Microsoft is going to focus on serving those 300 million. As someone who believes deeply in serving his users, and from years of consulting knows that your current clients are your best prospect for new business, I think Microsoft has settled on a strategy I can live with for now. Well done. [...]

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