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PayPal Has Dropped the Ball

by Levi Cooperman - June 27/2006

Only one month after the PayPal debacle with VeriSign payment services, PayPal is at it again.  The problem started yesterday, as mentioned by W. Newell and me in some comments here.  I started this cryptic error when trying to login to my VeriSign Manager:

Error (4024)
An error has occurred. Please try your request again in a few minutes. If you continue to receive this error, please contact Customer Service.

The really annoying part is that I thought I had entered in the wrong password (which can happen a lot with me), and I spent five minutes re-entering the password. When I eventually realized the error was not a wrong password, I tried calling and was put on hold for 45 minutes and finally spoke to someone who said “an engineer is working on it”.

This happened yesterday, but I was eventually able to login.  This morning I am still periodically getting the error.

I haven’t heard of anyone having problems processing their transactions, so I am hoping it is just the online VeriSign Manager that is not working.

 

 

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1 Comment (add comment)

Jul 24/06
11:12 am

[...] Running through a few of my posts over the last few months I realize that I’m coming across as fairly negative towards PayPal (PayPal Has Dropped the Ball, Is PayPal Dropping the Ball), even though those posts are directed at their operation of the VeriSign payment gateway service, it still sounds as though I hate PayPal.  One of the reasons I have had the hate-on for PayPal is probably jealousy, kind of like all those Mac users who love to hate Microsoft and PC’s.  Perhaps there hasn’t been enough PayPal love-in’s, so here goes: [...]


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