Archive:

One of the things I like to see when I subscribe to someone’s service is that THEY use their own service.  I call this “eating your own cookie”. We are in the process of redesigning our timesheet.  It’s a great design project to sink my teeth into.  How to we start something like this?  We …

I recently received a support email from a client who was concerned about our security in reference to two articles he had read on internet security with regards to the Web 2.0. The first article was about a recent worm on Yahoo which outbreak was aided in part by their AJAX functions. The second article …

If you have not seen it already, WorkHappy.net is a great resource for freelancers and home based business.  It has lots of product and literature recommendations. Anyway, we just got reviewed there and we got FIVE STARS. Aces. Thanks be to Greg Turnbull for taking the time to review us.  We now have a case study about …

I actually thought this was a really cool way to show that your service is down when I first saw this plumber yesterday on my Bloglines online rss reader system. However, now that I have seen it over five times since then, I’m starting to get a little worried. I know …

What is social software?  It’s software that deepens relationships between human beings – at least that is my take. I started thinking about this last night because of a conversation I had with a FreshBooks user.  He has a design studio and I was interviewing him as part of our on-going client outreach initiative. I told …

Levi, drumroll please… [sounds of a drumroll as the FreshBooks team bangs their hands on their desk] Prepaaaaaaaare the ribbooooooooonnn!!! Here at FreshBooks, we have that little ceremony when we surpass a user milestone and update the user count ribbon on our homepage. And me, I’m Jeff. The creator of that sweet looking ribbon and the one responsible for it’s updates. …

Just after getting off a call with a potential client today, I happened across Seth Godin’s post about sales calls: I wonder if the sales call has a lot of life left in it. Before you faint, let me get my terms straight: I think a sales call is a meeting (in person or on …

When you are getting started as a web designer, finding a good contract can be a real obstacle. Now, I am not a lawyer, but here is a contract for web designers that I used to use when I did consulting and web design projects for less than $10,000.  It’s a great contract for those …

I leaked some of the new features coming in our next release in an earlier post. Today I will provide you with some screenshots and go into more details about the new feature to notify your clients of payment and/or thank them for their payment. The new payment notification email can be customized in your …