New Release and Ground Mail Update

First things first: next Monday we are releasing a significant update.  You should receive an email later this morning with the details.  If you don’t, please let us know.

Now as many of you know, you will soon be able to send your invoices by traditional ground mail post (i.e. not just by email) to anywhere in the world from the comfort of your FreshBooks account.  We are really excited to release this new service and we have received tremendous feedback from our testers already. 

I’m writing this post to update you as to the timing of this release.  Originally we had made plans to release this service roughly three weeks ago.  We finished our development on schedule and had hundreds of people test the new service and received very positive feedback.  The service easy to use and it makes you look professional – just like we planned it.

What we did not plan for was some very good news from our partner who prints and posts the documents.  They send over one billion pieces of mail each year.  In a nutshell the print industry is very old world in much of its technology.  Fortunately our partner is not an old world company, and just four weeks ago they invested in the most cutting edge printing platform available.  We were given the option to stay on the old platform, or wait a few more weeks and move to the new one.

We chose to wait and transition to the new platform, and now, once again, we are almost set to release ground mail to you.

This new platform is going to be vastly more flexible than our original platform, and in the years to come we will be able use it to do extraordinary things like help you send promotional materials, holiday greetings and payment reminders to your clients…so we have this to look forward to.

So….next Monday we are releasing a tremendous NEW VERSION with significant enhancements to your accounts – this release will NOT include ground mail.  However, coming very soon (i.e. the next few weeks) we will be releasing ground mail on the new platform – we just need a few weeks to properly test the new platform.

Again, we are excited.  We want to thank you for your patience.  You will be rewarded.