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In Zen Buddhism, there is a concept known as the sudden school: that it is possible to become enlightened in a single moment, without years of training, based on even a single interaction with the right teacher. Bam! One well-pitched Zen Koan — “What is the sound of one hand clapping?” — and you are …

Currently I have a research project on the go. I am looking for useful resources (books, websites, podcasts, experts) that help small businesses become more “GREEN” in their operations. You see, I cut my entrepreneurial teeth organizing a sports event.  The event is/was  an ultimate Frisbee tournament.  I was responsible for providing food, shelter and …

Joe and Levi kicked the new release out the door a few minutes ago.  I was just playing around with it and everything looks great. We’re going to be monitoring it closely today and making a few small design changes.  Please let us know what you think or tell us if you come across anything …

On Monday morning we will be releasing a new version of FreshBooks to all our users.  We’re excited about this release – there are some nuggets of gold in it…features and usability. You should have received an email Thursday letting you know about some scheduled downtime for the application between 6:00 AM and 8:00 AM …

What are Silver Bullets?  Basically it goes like this…when you run a small business there will be times when you think, “If we only did this we’d become a HUGE success”…We tried this with PR.  We hired a PR company at significant cost for any small company.  While Levi and I did earn what I …

I love Rackspace.  We have been with them since day one.  I have a good relationship with their founder Pat Condon and have to credit Pat with convincing us to rename our service to FreshBooks. Earlier this year, Rackspace redesigned their web site. Cautiously I wrote Pat and hinted that I thought the redesign was …

First things first: next Monday we are releasing a significant update.  You should receive an email later this morning with the details.  If you don’t, please let us know. Now as many of you know, you will soon be able to send your invoices by traditional ground mail post (i.e. not just by email) to …

Google Checkout looks pretty cool (even though it was banned by Ebay) and has great potential for many very small businesses out there looking for a good online payment solution.  Unfortunately, like many other services including PayPal Website Payments Pro, it is not yet available to Canadian merchants.  Now I can fully appreciate why the people …

As our new forum celebrates its first month, I would just like to remind everyone about our custom login page contest.  The first three people to reach 100 posts will get a free customized login page (valued at $279 USD each). Here are the current rankings as of July 7th: 1. Cemper with 6 posts. …