Comments on: On Design: We Thought it Would Help http://www.freshbooks.com/blog/2006/09/22/change-log/ A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting. Fri, 20 Nov 2009 21:45:18 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Carson http://www.freshbooks.com/blog/2006/09/22/change-log/comment-page-1/#comment-21406 Carson Tue, 07 Nov 2006 15:54:25 +0000 http://www.freshbooks.com/blog/2006/09/22/change-log/#comment-21406 Hey Mike - it's still up, that explanation you promised? Hey Mike – it’s still up, that explanation you promised?

]]> By: Mike McDerment http://www.freshbooks.com/blog/2006/09/22/change-log/comment-page-1/#comment-18022 Mike McDerment Mon, 25 Sep 2006 15:09:10 +0000 http://www.freshbooks.com/blog/2006/09/22/change-log/#comment-18022 Bryan: truly excellent points - anyone would do well to think about their subscribe page in the way you do. DavidB: good points as well. I think the main this it's the wrong step in the process to let people know they can send an invoice for free via the US post when they get a free account...again, we're going to let it run a little while longer, but I'm betting it will be gone soon. Thanks for sharing. Bryan: truly excellent points – anyone would do well to think about their subscribe page in the way you do.

DavidB: good points as well.

I think the main this it’s the wrong step in the process to let people know they can send an invoice for free via the US post when they get a free account…again, we’re going to let it run a little while longer, but I’m betting it will be gone soon.

Thanks for sharing.

]]> By: DavidB http://www.freshbooks.com/blog/2006/09/22/change-log/comment-page-1/#comment-17856 DavidB Sat, 23 Sep 2006 08:16:01 +0000 http://www.freshbooks.com/blog/2006/09/22/change-log/#comment-17856 Interesting... and the tip about change log is very important. In fact in ANY system you should have some sort of change log - I do some IT support for customers and whenever something goes wrong my first question is "What changed before it all fell over" often it is the least likely cause that had the effect. As to why this page is having a negative effect ... I think that people are now so bombarded with free offers, mostly bogus or worthless, that a big "Free" banner actually has a negative effect. It certainly does for me. As someone else has already said - concentrate on registering without distraction. Interesting… and the tip about change log is very important. In fact in ANY system you should have some sort of change log – I do some IT support for customers and whenever something goes wrong my first question is “What changed before it all fell over” often it is the least likely cause that had the effect.

As to why this page is having a negative effect … I think that people are now so bombarded with free offers, mostly bogus or worthless, that a big “Free” banner actually has a negative effect. It certainly does for me. As someone else has already said – concentrate on registering without distraction.

]]> By: Bryan Healthifica http://www.freshbooks.com/blog/2006/09/22/change-log/comment-page-1/#comment-17841 Bryan Healthifica Sat, 23 Sep 2006 02:04:41 +0000 http://www.freshbooks.com/blog/2006/09/22/change-log/#comment-17841 I agree. Signup page is one of the most important page. Some thoughts... - Not all people understand what 'ground mail' is - Maybe 'ground mail' is not the most important features they expect to have, when they first register. - Let people who register, focus on 'register', without any distraction. I agree.

Signup page is one of the most important page. Some thoughts…

- Not all people understand what ‘ground mail’ is
- Maybe ‘ground mail’ is not the most important features they expect to have, when they first register.
- Let people who register, focus on ‘register’, without any distraction.

]]> By: Blinking VCR http://www.freshbooks.com/blog/2006/09/22/change-log/comment-page-1/#comment-17838 Blinking VCR Sat, 23 Sep 2006 00:43:32 +0000 http://www.freshbooks.com/blog/2006/09/22/change-log/#comment-17838 <strong>Can web design decisions be objective?</strong> His post describes how a very small change on the sign-up page - which subjectively made a lot of sense and looked great - reduced their sign-up rates by 2%. Can web design decisions be objective?

His post describes how a very small change on the sign-up page – which subjectively made a lot of sense and looked great – reduced their sign-up rates by 2%.

]]> By: Web Application Tracking Surprise http://www.freshbooks.com/blog/2006/09/22/change-log/comment-page-1/#comment-17825 Web Application Tracking Surprise Fri, 22 Sep 2006 17:20:37 +0000 http://www.freshbooks.com/blog/2006/09/22/change-log/#comment-17825 [...] I just posted an interesting discovery on the FreshBooks blog - the post includes a really useful tip for anyone building a web app. [...] [...] I just posted an interesting discovery on the FreshBooks blog – the post includes a really useful tip for anyone building a web app. [...]

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