Comments on: Making the Switch to Electronic Faxes http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/ A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting. Sat, 21 Nov 2009 07:27:46 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: r cox http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-66359 r cox Tue, 14 Apr 2009 21:38:46 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-66359 AVOID efax !!!!! AVOID efax !!!!!

]]> By: r cox http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-66358 r cox Tue, 14 Apr 2009 21:35:24 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-66358 I tried efax for 30 days, seemed to work although hard to navigate. After the trial and I was billed the faxes quit coming through. very frustrating. Tech support is in India, they are obviously given scripts to quite, could not trouble shoot or fix. Offered to give me another 2 months free while they "work it out". I insisted on them canceling the service. I tried efax for 30 days, seemed to work although hard to navigate.

After the trial and I was billed the faxes quit coming through. very frustrating. Tech support is in India, they are obviously given scripts to quite, could not trouble shoot or fix. Offered to give me another 2 months free while they “work it out”. I insisted on them canceling the service.

]]> By: J http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-65443 J Fri, 30 Jan 2009 00:40:09 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-65443 Although I called and cancelled service with FAX.COM during the free trial period, they are presently claiming that they have no record of my cancellation and are being completely relentless in receiving payment for services I did not use. Ridiculous, sheisty.... and completely aggrivating. Although I called and cancelled service with FAX.COM during the free trial period, they are presently claiming that they have no record of my cancellation and are being completely relentless in receiving payment for services I did not use. Ridiculous, sheisty…. and completely aggrivating.

]]> By: Jon http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-46460 Jon Fri, 29 Feb 2008 05:12:10 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-46460 LOL!! The thread exceeded expectations! LOL!! The thread exceeded expectations!

]]> By: Mike McDerment http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-45897 Mike McDerment Wed, 05 Dec 2007 14:31:52 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-45897 Robin - sadly I have no affiliation with eFax - FreshBooks is a totally different company who merely wrote a blog post about electronic faxes. I'm sorry I cannot be of further assistance a good luck with eFax. Robin – sadly I have no affiliation with eFax – FreshBooks is a totally different company who merely wrote a blog post about electronic faxes. I’m sorry I cannot be of further assistance a good luck with eFax.

]]> By: Robin Hecht http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-45896 Robin Hecht Wed, 05 Dec 2007 03:14:50 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-45896 Please accept this notice as my final request to cancel my service. As per my emails to your company, I stopped using eFax, as a result of several technical problems, as of November 3. Michael, I expect to see a credit adjustment by the end of the month. Regards, Robin Hecht Please accept this notice as my final request to cancel my service. As per my emails to your company, I stopped using eFax, as a result of several technical problems, as of November 3.

Michael, I expect to see a credit adjustment by the end of the month.

Regards,

Robin Hecht

]]> By: Angie http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-45672 Angie Tue, 23 Oct 2007 16:46:28 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-45672 Does anyone know of a place I can keep my invoices and have them auto-faxed out once a week? I have to manually fax each invoice through my email (via myfax.com) once a week and it's terrible. I have been doing this for over a year! My clients tend to not have email or don't check it so the faxing is my only tool. I love the email feature freshbooks...don't ever remove it. Any Advice? God Bless! Does anyone know of a place I can keep my invoices and have them auto-faxed out once a week? I have to manually fax each invoice through my email (via myfax.com) once a week and it’s terrible. I have been doing this for over a year! My clients tend to not have email or don’t check it so the faxing is my only tool. I love the email feature freshbooks…don’t ever remove it.
Any Advice? God Bless!

]]> By: dmitry kohmanyuk http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-45517 dmitry kohmanyuk Fri, 14 Sep 2007 15:16:01 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-45517 I highly recommend ureach.com for your faxing needs, at least for incoming. They would charge you 12 USD per month or so (more if you use their voicemail) and they are worth it. They are essentially voice-to-email bridge. All your incoming faxes would go to your inbox which can be accessed by web, email (POP and IMAP) and also IVR (call in to forward to another fax.) You can get toll-free or local U.S. number from them. They can automatically forward your incoming faxes to email address. I use them for at least 5 years and they are wonderful, I highly recommend ureach.com for your faxing needs, at least for incoming. They would charge you 12 USD per month or so (more if you use their voicemail) and they are worth it. They are essentially voice-to-email bridge.

All your incoming faxes would go to your inbox which can be accessed by web, email (POP and IMAP) and also IVR (call in to forward to another fax.) You can get toll-free or local U.S. number from them. They can automatically forward your incoming faxes to email address.

I use them for at least 5 years and they are wonderful,

]]> By: Mike McDerment http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-45515 Mike McDerment Fri, 14 Sep 2007 13:54:16 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-45515 Hey Furley - I have no affiliation with eFax and therefore cannot cancel accounts. I thought for a second you might be a FreshBooks customer so I checked our records for your email address and nothing turned up. If it is indeed FreshBooks - not eFax or any another service - who is still billing you erroneously, please <a href="http://www.freshbooks.com/contact.php" rel="nofollow">contact us</a> and we will immediately stop charging you. I have a feeling you are mixing me and FreshBooks up with another service provider, but please correct me if I am wrong. As for gallivanting in the United States, Sunir and I attended a conference recently in San Fransisco and had the opportunity to take some of our customers out for dinner. It was a wonderful night and you can <a href="http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/" rel="nofollow">read more about it here</a>. Hey Furley – I have no affiliation with eFax and therefore cannot cancel accounts. I thought for a second you might be a FreshBooks customer so I checked our records for your email address and nothing turned up. If it is indeed FreshBooks – not eFax or any another service – who is still billing you erroneously, please contact us and we will immediately stop charging you. I have a feeling you are mixing me and FreshBooks up with another service provider, but please correct me if I am wrong.

As for gallivanting in the United States, Sunir and I attended a conference recently in San Fransisco and had the opportunity to take some of our customers out for dinner. It was a wonderful night and you can read more about it here.

]]> By: Furley http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/comment-page-1/#comment-45510 Furley Fri, 14 Sep 2007 01:13:22 +0000 http://www.freshbooks.com/blog/2006/09/28/making-the-switch-to-electronic-faxes/#comment-45510 Hello Obie, please explain how you were able to cancel. Did Mike from Freshbooks cancel the account himself? Here there Mike, I appreciate your candid review but listen here, I want my dagnab account canceled immediately. In addition to the immediate cancellation of my account I demand written confirmation and a refund of $51.91. P.S. I see that you're off gallivanting in the United States... probably on my dollar... approximately 51 of them! Hello Obie, please explain how you were able to cancel. Did Mike from Freshbooks cancel the account himself?

Here there Mike, I appreciate your candid review but listen here, I want my dagnab account canceled immediately. In addition to the immediate cancellation of my account I demand written confirmation and a refund of $51.91.

P.S. I see that you’re off gallivanting in the United States… probably on my dollar… approximately 51 of them!

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