Maybe Talking is Over-Rated

I am back from Office 2.0 and over the weekend my vocal chords seized. I can’t say a word.

Yesterday was difficult. I wasn’t able to tell people how the conference went…I was expecting that I would recover within hours…so I waited. Today I’m still…err…speechless.

I’m appreciating the web in a whole new way though. Without being able to speak, with the help of email and GTalk, I can be heard. For example I have a mesh conference call this morning at 10:00. I’m going to listen and send thoughts, give approval, via GTalk.

I’m inspired by what the web can be for the hearing impaired. It enables communication without speech.  FreshBooks has clients with hearing impairments and we have always been able to help. Support by Email.  Telephone support via relay services.  These calls can take a while at times (we strongly recommend email because it’s a faster way to communicate in the end), but we are glad to help.  Next we want to assist the visually impaired by making our application compliant for them. It’s on our road map and we look forward to the day all the web is accessible to everyone.