Comments on: Business Objectives May Vary http://www.freshbooks.com/blog/2006/10/24/business-objectives-may-vary/ A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting. Sat, 21 Nov 2009 07:27:46 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Kathy Donoghue http://www.freshbooks.com/blog/2006/10/24/business-objectives-may-vary/comment-page-1/#comment-20150 Kathy Donoghue Tue, 24 Oct 2006 18:40:02 +0000 http://www.freshbooks.com/blog/2006/10/24/business-objectives-may-vary/#comment-20150 Andy Sernovitz, in his book "Word of Mouth Marketing: how smart companies get people talking" praises Conference Calls Unlimited, too. He says part of their success is because they stopped advertising and put everything into customer service. Andy goes on to say, "It's time to focus on making customers happy - earning their trust and respect and getting them talking about your stuff." Definitely looks like this is working for Conference Calls Unlimited! Andy Sernovitz, in his book “Word of Mouth Marketing: how smart companies get people talking” praises Conference Calls Unlimited, too. He says part of their success is because they stopped advertising and put everything into customer service.

Andy goes on to say, “It’s time to focus on making customers happy – earning their trust and respect and getting them talking about your stuff.”

Definitely looks like this is working for Conference Calls Unlimited!

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