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FreshBooks is growing – not just our user base (which crossed the 125,000 mark yesterday) – but our staff. As our company grows I am working hard to ensure that me and our other team members grow into our evolving roles as leaders, managers and domain experts. To that end I have been thinking more …

This morning FreshBooks was featured in the Globe and Mail – Canada’s largest newspaper with a national distribution of a few million. It’s a great article with a profile of Troy Assaly, a long-time FreshBooks user who manages a web hosting and consulting business, as well as a Whistler Chalet rental site, all while making …

I recently wrote this post about the benefits of Software As A Service (SAAS). Around that time we received an email from one of our customers: “On your interstitial page where you try to convince people to cough up information about themselves, the only way to move forward is by clicking the Save and Continue …

It’s time for this month’s edition of ReFresh. Last month, I posted the top 5 FreshBooks blog posts with the greatest number of comments. This month I am posting our 5 most popular podcasts. In these podcasts from our “Build Your Business” teleseminar series will find a lot of great content on succeeding with Google …

Hotkeys, I have to say I love them.  They are a great way to speed up your productivity and get work done faster.  I use them all the time on my Window’s machine.  Basic hotkeys that most of you are probably familiar with are: Ctrl + Alt + Delete = Opens your Windows Task Manager. Alt + …

As many of your know I have been working on a project to determine what the environmental impact of our office is. Last week I got our assessment back, complete with the cost to offset our impact – here is a rundown. First things first, you should know how our impact was measured. There are …

In December I was in a car with a CEO of a successful Canadian technology business and I was a little nervous.  The reason was because the CEO was driving at full speed while simultaneously checking his Blackberry for new emails.  Some people would be quite freaked out by this, but I was quite calm, …

A few days ago I got a package I was not expecting.  The package came in a yellow paper bag and it had a number of Chinese characters on it with an address located in Taiwan.  I opened it and found a large book with a nice cover along with this letter: …

I have always loved back of the envelope math. Yes, some things need more research and more analysis, but before you even think of doing that, grab a pen and a napkin and see what you can “figure”. Here is some back of the envelope analysis from Fred Wilson regarding the monetization of his blog …