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After countless hours of testing, we’re pleased to announce the total redesign of the FreshBooks interface. Highlights of the new release include: account statements; lighter, faster pages; a colour picker that is really fun to use; support ticketing has received an interface update; and again, total interface redesign. We’ve …

Quick! To the Batmobile! Err… well… not exactly… Ben, Sunir and I all entered panel submissions for the SXSW conference in Austin, Texas next March, and we need your help to get those panels approved. I spoke at SXSW last year and the conference was amazing. Austin is a neat town, the conference is well …

A few years back I spoke with a sales guy at PC World about buying some advertising. Every month since we’ve received a copy of PC World and every month that we do, I am reminded of that sales guy, PC World and buying their advertising. That’s the power of leaving something behind. We built …

Hello, my name is Heather Villa and I’m the founder and CEO of IAC Professionals. My company is a single source solution for businesses needing help in accounting, taxes, legal, company …

I hate billing. Or at least I did, until about two weeks ago. “Before FreshBooks, I frequently spent half an hour or more just creating an invoice.” Like most graphic designers …

We get about a million feature requests each day here at FreshBooks. (Yes, that’s a highly accurate estimate.) Most of them sound like, “why don’t you have this feature? So-and-so does it.” Or even better, “why can’t you do this? If you did, I wouldn’t have to use such-and-such anymore.” Here’s why you should jump …

In case you missed it, we re-released the FreshBooks API in late June. Here’s a quick look at what’s happened since: Several kind users have contributed Ruby, Perl, and Symfony (PHP) client-libraries that make it easy to integrate with the FreshBooks API. Looking to make a quick buck? A number of our customers are hiring …

Earlier this year (February-ish) I switched to Vista Business. When I switched I started using Microsoft’s native spam filtering software. Microsoft’s spam filtering software downloads updates nightly, and for a while it worked fine, but recently I’ve been barraged by spam and I finally snapped. I needed a solution, so I went back to Cloudmark …

You can have the best customer support staff in the world, but they’ll be terrible at their jobs if you don’t empower them. A few months ago I had ordered a pair of Klipsch B-3 speakers from BestBuy at 20% off from their online sale.  I had selected the online …