Fresh Faces: Heather Villa

Hello, my name is Heather Villa and I’m the founder and CEO of IAC Professionals. My company is a single source solution for businesses needing help in accounting, taxes, legal, company set-up and administrative services. We have teams of professionals in each functional area and can help a business with one or multiple areas of their organization.

“FreshBooks really is the perfect solution!”

We have offices in Miami and the Dominican Republic and a global base of clients. Because we work virtually, we never hand our clients an invoice. Billing by mail is time consuming and expensive. Morever, without incurring additional expenses, it’s hard to verify delivery. For this reason we made the decision that we would fully commit to electronic billing.

“I earnestly began my search for the perfect online billing solution. Although I found many vendors offering the ‘perfect’ solution, FreshBooks really met our needs.”

I initially started looking for an email certification program. My thought was if I could verify email delivery, all of my problems would be solved. Ha! It wasn’t as easy as I thought and I realized that I had other problems that needed to be solved. In the past six months my company has rapidly expanded. Our international client base has grown significantly creating the need to add staff and space in the Dominican Republic. As I brought in accounting staff to manage data entry, I quickly realized that having accounts receivable and payable on the same system was not going to work.

It was important for me to segregate these key functions. We were also experiencing the very practical difficultly of multiple people needing to work in the same file at the same time. So I earnestly began my search for the perfect online billing solution.

“We have used the system for five months and there have been absolutely no problems!”

Although I found many vendors offering the “perfect” solution, FreshBooks really met our needs. FreshBooks was the only provider to offer a fully functional trial. I tested FreshBooks and two other systems simultaneously for one month. I had to pay for the two other services but I wanted to ensure I was making the right choice.

FreshBooks had three key selling points for me:

1. It’s customizable allowing me to add my logo and colors.
2. It has a user friendly interface. I don’t have to hunt for things and neither do my clients.
3. The time clock is integrated into the billing system.

We have used the system for five months and there have been absolutely no problems! Our clients require no training, they’re able to log on and easily review contracts, pay bills and upload documents. Best of all, I never have to worry about invoice tracking. The automated reminders take one more task off of my busy to-do list. FreshBooks really is the perfect solution!