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	<title>Comments on: FreshBooks customer service: now with mango salad</title>
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	<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/</link>
	<description>A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting.</description>
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		<title>By: Chad Engle &#187; Behind The App: Freshbooks &#8211; Painless Billing</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-67211</link>
		<dc:creator>Chad Engle &#187; Behind The App: Freshbooks &#8211; Painless Billing</dc:creator>
		<pubDate>Sat, 01 Aug 2009 00:58:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-67211</guid>
		<description>[...] through a million emails. This whole process stunk, and it ate up time and energy. At FreshBooks customer dinners across North America we heard about these pains time and time again from our customers. [...]</description>
		<content:encoded><![CDATA[<p>[...] through a million emails. This whole process stunk, and it ate up time and energy. At FreshBooks customer dinners across North America we heard about these pains time and time again from our customers. [...]</p>
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		<title>By: Behind The App: Freshbooks - Painless Billing &#124; Fuel Your Apps</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-67054</link>
		<dc:creator>Behind The App: Freshbooks - Painless Billing &#124; Fuel Your Apps</dc:creator>
		<pubDate>Wed, 08 Jul 2009 07:38:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-67054</guid>
		<description>[...] through a million emails. This whole process stunk, and it ate up time and energy. At FreshBooks customer dinners across North America we heard about these pains time and time again from our customers. [...]</description>
		<content:encoded><![CDATA[<p>[...] through a million emails. This whole process stunk, and it ate up time and energy. At FreshBooks customer dinners across North America we heard about these pains time and time again from our customers. [...]</p>
]]></content:encoded>
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		<title>By: FreshBooks &#8211; Bill me already &#124; DavidCrow.ca</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-61160</link>
		<dc:creator>FreshBooks &#8211; Bill me already &#124; DavidCrow.ca</dc:creator>
		<pubDate>Mon, 16 Jun 2008 20:26:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-61160</guid>
		<description>[...] the commitment to the user experience with customer dinners when the FreshBooks team visits a city (San Francisco; the Roadburn and New York). They have build a great product that fills a gap in the offering by [...]</description>
		<content:encoded><![CDATA[<p>[...] the commitment to the user experience with customer dinners when the FreshBooks team visits a city (San Francisco; the Roadburn and New York). They have build a great product that fills a gap in the offering by [...]</p>
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		<title>By: Our bookkeeping department CEO takes us out to dinner &#124; Horne Nee Inc</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45587</link>
		<dc:creator>Our bookkeeping department CEO takes us out to dinner &#124; Horne Nee Inc</dc:creator>
		<pubDate>Tue, 09 Oct 2007 10:27:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45587</guid>
		<description>[...] freshbooks team was in San Francisco for a conference and called Preston to invite us to dinner.  They took us to Espetus, a great Brazilian restaurant near our office.  We talked a bit about freshbooks but also about [...]</description>
		<content:encoded><![CDATA[<p>[...] freshbooks team was in San Francisco for a conference and called Preston to invite us to dinner.  They took us to Espetus, a great Brazilian restaurant near our office.  We talked a bit about freshbooks but also about [...]</p>
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		<title>By: Mike McDerment</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45529</link>
		<dc:creator>Mike McDerment</dc:creator>
		<pubDate>Wed, 19 Sep 2007 21:26:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45529</guid>
		<description>ahhh Ben...we&#039;ve got plans to do a bunch more in Toronto...stay tuned...or drop by for lunch someday, our treat and we&#039;d love the opportunity.  :)</description>
		<content:encoded><![CDATA[<p>ahhh Ben&#8230;we&#8217;ve got plans to do a bunch more in Toronto&#8230;stay tuned&#8230;or drop by for lunch someday, our treat and we&#8217;d love the opportunity.  <img src='http://www.freshbooks.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Ben Unsworth</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45527</link>
		<dc:creator>Ben Unsworth</dc:creator>
		<pubDate>Wed, 19 Sep 2007 14:59:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45527</guid>
		<description>Hey we&#039;re in Toronto - you take the train past us everyday!

Where&#039;s our free lunch?!  Or do we need the time machine plan to get that?</description>
		<content:encoded><![CDATA[<p>Hey we&#8217;re in Toronto &#8211; you take the train past us everyday!</p>
<p>Where&#8217;s our free lunch?!  Or do we need the time machine plan to get that?</p>
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		<title>By: Freshbooks takes me out to dinner</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45525</link>
		<dc:creator>Freshbooks takes me out to dinner</dc:creator>
		<pubDate>Mon, 17 Sep 2007 10:29:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45525</guid>
		<description>[...] we&#8217;re both pictured on the freshbooks blog. Preston and I ended up taking Mike &amp; Sunir out to Zeitgeist, one of my favorite San Francisco [...]</description>
		<content:encoded><![CDATA[<p>[...] we&#8217;re both pictured on the freshbooks blog. Preston and I ended up taking Mike &#38; Sunir out to Zeitgeist, one of my favorite San Francisco [...]</p>
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		<title>By: John Langer</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45524</link>
		<dc:creator>John Langer</dc:creator>
		<pubDate>Mon, 17 Sep 2007 07:47:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45524</guid>
		<description>When are you coming to England? I could do with a decent lunch :-)</description>
		<content:encoded><![CDATA[<p>When are you coming to England? I could do with a decent lunch <img src='http://www.freshbooks.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>By: dmitry kohmanyuk</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45516</link>
		<dc:creator>dmitry kohmanyuk</dc:creator>
		<pubDate>Fri, 14 Sep 2007 14:09:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45516</guid>
		<description>thank you Sunir!  Of all the vendors I work with, you are the first to invite me to dinner.. Freshbooks (I still call it secondsite) with none of the nuisance of marketing campaigns manages to serve right, quick and affordable -- just as Espetus restaurant (flat pricing on meet brought to your table cannot be beat!)

Please come again and perhaps post your travel schedule -- this way, you would not have to call customers at the last minute!</description>
		<content:encoded><![CDATA[<p>thank you Sunir!  Of all the vendors I work with, you are the first to invite me to dinner.. Freshbooks (I still call it secondsite) with none of the nuisance of marketing campaigns manages to serve right, quick and affordable &#8212; just as Espetus restaurant (flat pricing on meet brought to your table cannot be beat!)</p>
<p>Please come again and perhaps post your travel schedule &#8212; this way, you would not have to call customers at the last minute!</p>
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		<title>By: Preston Theler</title>
		<link>http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/comment-page-1/#comment-45514</link>
		<dc:creator>Preston Theler</dc:creator>
		<pubDate>Fri, 14 Sep 2007 09:07:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.freshbooks.com/blog/2007/09/12/freshbooks-customer-service-now-with-mango-salad/#comment-45514</guid>
		<description>Mike and Sunir - Thanks again for dinner.  I had a great time.  It is reassuring to know that the people behind (at least one of) the products I use every day are truly committed to customer satisfaction and continually improving an already awesome app.  Sunir, I&#039;m glad you liked Zeitgeist, its near the top of my list.</description>
		<content:encoded><![CDATA[<p>Mike and Sunir &#8211; Thanks again for dinner.  I had a great time.  It is reassuring to know that the people behind (at least one of) the products I use every day are truly committed to customer satisfaction and continually improving an already awesome app.  Sunir, I&#8217;m glad you liked Zeitgeist, its near the top of my list.</p>
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