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We’re pleased to announce the U.S. leader in online payment processing, Authorize.Net, has selected FreshBooks to be included in their Merchant Toolbox, a set of twelve best-in-class tools recommended by Authorize.Net to help online merchants run their businesses more effectively. With this announcement, Authorize.Net’s parent company, CyberSource, …

FreshBooks is all about our users. We communicate with them in several ways. E-mails, instant messages, IM, Twitter (new!), Facebook, newsletters and other assorted tried-and-true methods. Heck, we even post silly photos of ourselves on Flickr. However, our primary megaphone has always been our blog. Knowing this, we’ve decided to re-tool the blog, creating a …

Toronto’s mesh conference is going into its third year, and today the dates were announced: May 20–22, 2008. For those keeping track at home the event is now three days in length. The additional day should be of note to Fresh Thinking readers. In Mathew …

There has been a lot of chit chat around the FBHQ (FreshBooks headquarters) about the U.S. presidential campaign. We don’t all agree on who we want to see win but we can all agree that driving in a bus from town to town shaking hands and kissing …

I don’t usually provide testimonials. I’m what you might call a difficult client; I build web applications myself, so I have high expectations. I don’t like when things don’t work the …

544. As I sit down to pen this, that’s the number of comments DreamHost have received in the last seven hours on their post about “some billing inaccuracies” they encountered this morning. Talk about the understatement of the year. An hour and a half ago, they finally explained exactly what happened — they ran a …

You know that feeling when someone is talking and you don’t want them to stop? You are captivated, entertained and amused? That’s how I felt when I had to run out of our first interview with Saul to get a phone call — it sucked …

For as long as I can remember, I have been an entrepreneur; innovative, with fresh ideas and creative concepts. I knew how to place myself and sell my intended product. I was …

About three months ago we set out to find ourselves another standout member for the FreshBooks team — someone who could start in support (like we all do) and then spread her wings over the long term. As always, we invested heavily in the interviewing process, …