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February, 2008

Office closed this Monday, February 18

by Aaron Adams  |  February 17/2008  | 
Office closed this Monday, February 18

Please note FreshBooks is closed Monday, February 18 for Family Day. What’s a Family Day? Photo of Louis Riel and familyA gift from the freshly re-elected premier of Ontario; or, an idea completely stolen from Alberta. I wanted to link to an Alberta government Web page detailing the holiday’s …



FreshBooks and Yahoo! take you to the good old hockey game

by Sunir Shah  |  February 15/2008  | 
FreshBooks and Yahoo! take you to the good old hockey game

Hockey fans: it’s time to face facts. The Toronto Maple Leafs are not just in a slump. They aren’t in a hole. They are in a pit. It hurts being second-last in the NHL. Don’t drown in your beer just yet, though. Toronto’s other pro hockey team is currently crushing in the AHL standings, first …



Saturday night’s alright for fighting… but Friday night is way more fun

by Sunir Shah  |  February 15/2008  |  , , ,
Saturday night’s alright for fighting… but Friday night is way more fun

I know you think we at FreshBooks work hard to roll out new releases, help our customers in times of need, and plan a kickin’ RV road trip from FOWA/Miami to SXSW/Austin. Couldn’t be further from the truth. Ever since our newest favourite employee, Ben, acquired a copy of Rock Band, we have a new …



2007 customer survey results: giddy-up!

by Saul Colt  |  February 14/2008  | 
2007 customer survey results: giddy-up!

Every year we survey our customers to get a read on how we are doing. Like last year, we are amazed and excited by the results. Check them out: 2007 FreshBooks survey results Wow! While the image above speaks for itself, just so things are crystal clear, let’s give it a walk-through. …



Fresh Faces: Jaye Gipson

by Sunir Shah  |  February 12/2008  |  , ,
Fresh Faces: Jaye Gipson

Fresh Faces: Real customers share the real benefits of using FreshBooks Photo of Jaye Gipson A new year’s resolution you can bank on Jaye Gipson, owner of bookkeeping service Impeccably Booked and new FreshBooks customer, has always been motivated to make positive change in her …



Customer service: it’s a life of service

by Zane Safrit  |  February 7/2008  |  , , ,
Customer service: it’s a life of service

Pro Tips: Expert guest contributors share their knowledge and insights Photo of Zane SafritWhen you’re in customer service, you’re in a life of service. Your day is focused on those customers’ needs: listening for them, anticipating them, identifying them, and then finding solutions and meeting, …



Fresh Faces: Alana Waters

Fresh Faces: Alana Waters

Fresh Faces: Real customers share the real benefits of using FreshBooks Photo of Alana WatersI’m a ninja — a web ninja. And a photographer too. I design for clients like OfficeMax, Hasbro, Disney and Sony and have photographed bands such as Nine Inch Nails, No …



Co-working: Station C opens in Montréal

by Sunir Shah  |  February 4/2008  |  , , , ,
Co-working: Station C opens in Montréal

Co-working is the popular new way to affordably share a proper office with like-minded professionals. Rather than rent an entire office yourself, a number of independents rent an office together. Photo of Station CCongratulations to Patrick Tanguay and Daniel Mireault, who today open the doors at Station C! …



PC Magazine Editors’ Choice: FreshBooks

by Aaron Adams  |  February 1/2008  | 
PC Magazine Editors’ Choice: FreshBooks

It looks like the Academy Awards aren’t going to happen this year, at least not in their usual form. Well, fine by us — that just means Juno won’t be stealing our thunder anytime soon, because we just nabbed ourselves an Editors’ Choice award from the one and only PC Magazine! Reviewer Edward Mendelson explains …




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