Under the Hood: Introducing Mitch
When you are a founder it can be hard to imagine your business running the way you want it to once you grow past a certain team size — you fear the magic will be lost. We continue to be cautious and methodical about growth at FreshBooks for this reason, but a big piece of our next growth step fell into place this January, and for the first time we have confidence we can grow beyond a team of 15 without losing the magic. How you ask? Thanks to Mitch Solway.
Mitch is a marketing veteran. He started working on his marketing chops at Proctor and Gamble — arguably the best outfit in the world to learn management and traditional marketing acumen. But I’d say Mitch is a little restless at heart, and he needed to be somewhere more nimble and faster growing, so he left for Lavalife where he was employee number one in the marketing department. He stayed for nine years. He left as their VP marketing, managing a team of 27 with 6 direct reports, and in the process turned Lavalife into Canada’s household name for online dating — like Match.com or eHarmony in the USA.
What a business needs to grow are pillars to build on, and those pillars are people — more specifically great managers. After doing some consulting last year with us, we knew Mitch would be a great and timely fit for FreshBooks. He’s an ace demand generation marketer, a great people manager, and he’d done it before. Sadly he was committed to other projects, but by the end of the year we were able to convince him that FreshBooks was the place he could make a real impact, and as you can tell, we feel he has and he will continue to for a long time to come.
So… with that, please join me in welcoming Mitch to the team.











5:00 pm
Welcome Home Mitch!
5:01 pm
Welcome, Mitch! Remember, there are no small roles at FreshBooks, only small managers!
3:40 am
Welcome Mitch!
11:27 am
Welcome to the dark side Mitch.
4:39 pm
McDerment, quit your dilly dallying and welcome Mr. Burns to the fold. You will do so immediately if you know what’s best for you.
I have manners so I will welcome Mitch to FreshBooks but I will also be the first to welcome Mr. Burns.
5:10 pm
All in good time Mr. Smithers…all in good time.
8:51 pm
Thanks fellas!
You know .its funny but if you take the first letter from the first name of each of the people that have commented on this post so far – plus mine – and string them together it spells SSRASMM!
And, if you just re-arrange them, just a touch…they spell SRASSMM!
One other interesting combo is – MMRASSS!
…that one was kinda obvious…
What else can you make of it? Or any other letters that come up in first names in future posts (he wondered)?
10:33 pm
So while Mr. Burns is efficiently coding new apps, young Mr. Solway stays busy by jumbling letters. McDerment, put the bottle of vodka away long enough to realize that Mr. Burns deserves proper recognition.
I expect to see a WARM welcome for Mr. Burns posted on this blog within 12 hours.
As for you Mr Soloway, if you jumble “Mr Burns” you get rub srmn. That said, keep your distance from the development design team!
P.S. I’ll be back in 12 hours McDerment, 12 hours!
12:38 pm
Whoever you are, I would like to solicit continued commentary on our blog. I am a fan.
7:37 pm
Mr. Adams, if McDerment shapes up you will see more of me… possibly even in your office one day, contributing code to the new version of FreshBooks.