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May, 2008

Why founders should do support

by Mike McDerment  |  May 30/2008  | 
Why founders should do support

I spent the day Wednesday doing telephone support and here is an email someone sent to support@fb after speaking with me: When the Founder answers the phone, that’s the kind of company I want to do business with. Just FYI… Good to speak with you Mike! Thanks for your time. Thanks, Kevin Downey Daniel was …



The psychology of entrepreneurial misjudgment

by Mike McDerment  |  May 28/2008  | 
The psychology of entrepreneurial misjudgment

Bar none, The Psychology of Entrepreneurial Misjudgment is one of the best reads I’ve had this year (it’s a blog post). If you don’t know Marc Andreessen of Ning and Netscape fame, his entrepreneurial insights are head and shoulders above just about anything you can find anywhere – check out his blog. P.S. Marc…where’s part …



Surround your staff with advisors

by Mike McDerment  |  May 28/2008  | 
Surround your staff with advisors

I am young, I am inexperienced – at least when compared with senior management at established companies. What I have going for me is that I know that and I accept it. It’s great starting companies, but odds are you need help to do it successfully. On many occasions I have recommended advisors for entrepreneurs, …



Un-Dashboarding your Widgets

by Taavi Burns  |  May 21/2008  |  ,
Un-Dashboarding your Widgets

We’ve had a fantastic response to our OSX Dashboard Widget, and are working hard to improve the functionality and vitality of all the 3rd party add-ons that have been popping up. For those just joining the conversation, Widgets are like little mini-applications that run on your computer. The first widget-like things were probably the Desk …



Office Closed: Holiday in the Great White North

by Mike McDerment  |  May 19/2008  | 
Office Closed: Holiday in the Great White North

Just a quick announcement for anyone who may be trying to reach us in the office today: the office is closed for Victoria Day Monday, and we’ll be back at it Tuesday. If you are interested in the history surrounding this May holiday, Daniel wrote about it here.


Interweb Idol: Gary Vaynerchuk, Wine Library TV

Interweb Idol: Gary Vaynerchuk, Wine Library TV

When I was a kid, my dad would occasionally travel for work. When he did he would sometimes bring me home sand in a bottle, or once he brought me home what looked like an empty bottle, but it was actually full of warm, sun-soaked air from wherever he was returning from. He would explain …



Introducing Easy Time Tracking for FreshBooks

by Sunir Shah  |  May 16/2008  | 
Introducing Easy Time Tracking for FreshBooks

The FreshBooks add-on family is growing bigger all the time! We’d like to celebrate the latest addition to the fold. Easy Time Tracking gives FreshBooks users a way to access all of FreshBooks functionality from their Windows desktop, whether they are online or offline. Never again get stuck when you’re on the the road without …



New Release: Expenses upgraded, API extended

by Mike McDerment  |  May 15/2008  | 
New Release: Expenses upgraded, API extended

Early this morning we pushed out a new release affectionately dubbed “Animal House”. Here’s a quick rundown of what’s new: Tax management for your expenses Now you have the ability to add taxes to your expense categories. The benefit of this is that once you set the taxes you want to associate with a given …



v4.5 upgrade: Scheduled downtime Thursday

by Daniel Tsang  |  May 14/2008  | 
v4.5 upgrade: Scheduled downtime Thursday

Hey folks, just a quick note that FreshBooks will be briefly unavailable this Thursday morning while we perform an upgrade. When will FreshBooks be unavailable? The upgrade takes place Thursday, May 15th at 11:30 AM GMT (that’s 4:30 AM PT, 7:30 AM ET, et cetera). It’s expected to take half an hour. During this time …



meshu: Worth Travelling For

by Mike McDerment  |  May 13/2008  | 
meshu: Worth Travelling For

As a founder of the mesh conference (which sold out today), it’s brought me great energy to release something new this year: meshU, a one day event for people who build things online. meshU is happening next Tuesday, and there are still some tickets remaining. The conference is in Toronto, and I’d say it’s worth …




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