Archive:

I have great news for all you small business owners and operators out there in the world. FreshBooks now accepts AMEX for monthly subscriptions! If you want to start using your AMEX for your FreshBooks account, just login, click Home -> Account Info, and click the ‘Update …

Recently, FreshBooks had the fortune to be part of a major shake up of the streets of Toronto. There’s a new car rental service in town, and it only costs $1 / day. If you’ve seen some MINI Coopers covered in Yahoo! purple, you’ve seen CityFlitz.

At FreshBooks, customer service and support are included for free. To us people are people – we don’t treat them differently if they pay us a monthly fee or not. Traditionally, software providers have charged extra for support and we think this is crap. Support is as valuable to us as it is to the …

Joe and I founded FreshBooks, and we learned how to get things done five and a half years ago when it was just two of us talking over the phone working after hours in separate locations. All we had were our ideas and our energy. Honestly, I did not know a thing about design then …

Over the last year or so we’ve had conversations with our users in which we’ve heard a need to make FreshBooks work with the SPF mail authentication protocol. SPF, or Sender Policy Framework, is a way to publish a list of what mail servers …

For the last day or two we’ve received a number of reports that FreshBooks was running far slower than it ever had in the past. Given that this weekend we’d had some downtime to upgrade our infrastructure, things running slowly the first business day after that was the last thing we expected. But there’s good …

Earlier today the FreshBooks service experienced approximately half an hour of downtime. At approximately 11:37 AM Eastern the FreshBooks website and application were not available. We are not happy to report this and before I explain what happened, I would like to apologize to anyone that was affected. Today’s downtime was the result of human …

We are upgrading our infrastructure to improve performance and plan for the future. To accommodate this, we have two scheduled downtimes coming up this week. On Wednesday September 3, 2008 at approximately 12:00 PM Eastern, your FreshBooks account will be unavailable for approximately five minutes while we switch to our new beefy database servers. We …