Scheduled maintenance Wednesday & Sunday
We are upgrading our infrastructure to improve performance and plan for the future. To accommodate this, we have two scheduled downtimes coming up this week.
On Wednesday September 3, 2008 at approximately 12:00 PM Eastern, your FreshBooks account will be unavailable for approximately five minutes while we switch to our new beefy database servers. We know this is early in the month and an inconvenient time for some, but it’s the best time for some very worthwhile reasons, so please bear with us.
Next, on Saturday September 6, 2008 Sunday, September 7, 2008 starting at approximately 11:30 PM 1:30 AM Eastern, your FreshBooks account and our public website will be unavailable while we move our web servers across our primary datacenter. We estimate this will take approximately one hour. You can monitor our progress at: http://status.freshbooks.com
If you have any questions about the changes or anything else please let us know.
We apologize for any inconvenience this may cause you and thank you in advance for you patience.
(Update: The start time for the second downtime described above was off by two hours because Rich can’t calculate time zone differences. September 7 at around 1:30 AM Eastern/5:30 AM GMT is correct.)
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12:19 pm
Okay, so 15 mins after the switchover to the new servers and things seem to be running fine. Please let us know if anyone sees any issues or even better, any improvement in performance!
- Levi
2:07 pm
I think I see improvement… but maybe that’s just Chrome speaking… love the built-in field re-sizability of Chrome. But I digress. Thanks for all your hard work Freshbooks – I appreciate little things like updating your own post.
2:15 pm
Hi Edward,
Good to hear things are working in Chrome. We are making more server changes on Sat, so we will have to wait until Monday to see the true effects of all our changes.
- Levi
8:10 pm
Looks pretty good over here. Great job guys!
1:03 pm
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