Comments on: Unplanned Downtime http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/ A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting. Wed, 17 Mar 2010 22:26:59 -0400 http://wordpress.org/?v=2.8.4 hourly 1 By: sohbet http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64546 sohbet Fri, 03 Oct 2008 20:25:09 +0000 http://www.freshbooks.com/?p=1689#comment-64546 sohbet ve sohbet odalarına bakınca definitely oluyor herşey <a href="http://www.sevgisohbet.com" title="sohbet" rel="nofollow">sohbet</a> sohbet ve sohbet odalarına bakınca definitely oluyor herşey sohbet

]]> By: kelebek http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64545 kelebek Fri, 03 Oct 2008 20:23:40 +0000 http://www.freshbooks.com/?p=1689#comment-64545 Definitely a fresh approach to accountability Definitely a fresh approach to accountability

]]> By: Levi Cooperman http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64414 Levi Cooperman Mon, 08 Sep 2008 20:27:45 +0000 http://www.freshbooks.com/?p=1689#comment-64414 Hi Jan, We definitely would recommend Rackspace. We have been using them since 2004 and have been very impressed with the level of service they provide. We have had exactly three issues with Rackspace worth mentioning over the last four years: the first was more hardware related, the second was their datacenter in Dallas having power problems, and the third was this post above from last week. If you want more details, then send me a note at levi at freshbooks and I will be happy to share a story or two. - Levi Hi Jan,

We definitely would recommend Rackspace. We have been using them since 2004 and have been very impressed with the level of service they provide. We have had exactly three issues with Rackspace worth mentioning over the last four years: the first was more hardware related, the second was their datacenter in Dallas having power problems, and the third was this post above from last week.

If you want more details, then send me a note at levi at freshbooks and I will be happy to share a story or two.

- Levi

]]> By: Jan Walsh http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64413 Jan Walsh Mon, 08 Sep 2008 19:55:01 +0000 http://www.freshbooks.com/?p=1689#comment-64413 Thanks for the info and honesty! I was planning to move all of my commercial websites to Rack Space due to their "100% Network Up Time Guarantee." Please let me know if you recommend them and how often you have had such issues. Thanks for the info and honesty! I was planning to move all of my commercial websites to Rack Space due to their “100% Network Up Time Guarantee.” Please let me know if you recommend them and how often you have had such issues.

]]> By: Web Ace Inc http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64408 Web Ace Inc Sat, 06 Sep 2008 23:19:17 +0000 http://www.freshbooks.com/?p=1689#comment-64408 Yes, Thank you. I hate dealing with providers who just give the run around and are NOT accountable. Thanks again for the openness!! Yes, Thank you. I hate dealing with providers who just give the run around and are NOT accountable.

Thanks again for the openness!!

]]> By: oscar http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64405 oscar Fri, 05 Sep 2008 15:58:26 +0000 http://www.freshbooks.com/?p=1689#comment-64405 agreed! Thanks for explaining what why how and and where it went wrong. Definitely a fresh approach to accountability towards your customers. That's why you guys' services kick ass, keep up the good work. agreed! Thanks for explaining what why how and and where it went wrong. Definitely a fresh approach to accountability towards your customers. That’s why you guys’ services kick ass, keep up the good work.

]]> By: jeff white http://www.freshbooks.com/blog/2008/09/04/unplanned-downtime/comment-page-1/#comment-64398 jeff white Thu, 04 Sep 2008 23:55:09 +0000 http://www.freshbooks.com/?p=1689#comment-64398 thanks so much for the transparency and refreshing openness. that's a big reason as to why i stick with freshbooks. keep up the good work. thanks so much for the transparency and refreshing openness.

that’s a big reason as to why i stick with freshbooks. keep up the good work.

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