Basecamp import currently inaccessible

Hi everyone,

37signals made a number of application changes over the weekend, which has led to an API incompatibility with our Basecamp Project Collaboration to FreshBooks integration. Specifically, Basecamp is no longer returning e-mail address fields for contacts, which makes them difficult to import into FreshBooks since you can’t create a user in FreshBooks without an e-mail address. On the plus side, project imports should continue to work for clients that have already been imported.

We’ve sent a note to the team at 37signals and are scouring their forums and developer newsgroup for an update; we will update this post with more information as we get it and deploy a fix as soon as it is available (assuming that’s what’s called for). FWIW, from the looks of their status page and this thread, it’s likely just a temporary issue as 37signals migrates accounts to their new system. Anyways, please stay tuned and thanks for your understanding.

Update 11:45 PM: The Basecamp API is functioning as normal, and so is our contact importer. Sorry about the inconvenience.