Comments on: Issues with this morning’s scheduled maintenance http://www.freshbooks.com/blog/2010/07/19/morning-scheduled-maintenance/ A blog about our thoughts on entrepreneurship, teamwork, our services, the Web and anything we find interesting. Thu, 09 Feb 2012 16:25:11 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Scheduled maintenance window this Sunday night http://www.freshbooks.com/blog/2010/07/19/morning-scheduled-maintenance/comment-page-1/#comment-70184 Scheduled maintenance window this Sunday night Fri, 23 Jul 2010 18:27:41 +0000 http://www.freshbooks.com/?p=6222#comment-70184 [...] Issues with this morning’s scheduled maintenance [...] [...] Issues with this morning’s scheduled maintenance [...]

]]> By: Sometimes being a pro is all you’ve got http://www.freshbooks.com/blog/2010/07/19/morning-scheduled-maintenance/comment-page-1/#comment-70129 Sometimes being a pro is all you’ve got Mon, 19 Jul 2010 16:51:30 +0000 http://www.freshbooks.com/?p=6222#comment-70129 [...] move was planned in advance. It was communicated to our customers. It was run on schedule. And it still went wrong. The best part? The retreat to our secondary data [...] [...] move was planned in advance. It was communicated to our customers. It was run on schedule. And it still went wrong. The best part? The retreat to our secondary data [...]

]]> By: Mike McDerment http://www.freshbooks.com/blog/2010/07/19/morning-scheduled-maintenance/comment-page-1/#comment-70126 Mike McDerment Mon, 19 Jul 2010 15:31:34 +0000 http://www.freshbooks.com/?p=6222#comment-70126 Hey Erik - we're still wrestling some things down. Things are stable now and we are just getting in touch with the account holders who were directly impacted by the outage (email, phone, etc), before communicating more broadly. Stay tuned for more and thanks for your comment. Hey Erik – we’re still wrestling some things down.

Things are stable now and we are just getting in touch with the account holders who were directly impacted by the outage (email, phone, etc), before communicating more broadly.

Stay tuned for more and thanks for your comment.

]]> By: Erik http://www.freshbooks.com/blog/2010/07/19/morning-scheduled-maintenance/comment-page-1/#comment-70123 Erik Mon, 19 Jul 2010 12:49:15 +0000 http://www.freshbooks.com/?p=6222#comment-70123 I'm sorry you guys had trouble--these things happen. Were you planning on pushing a notification out to customers via email? Or just hoping that folks saw this blog post or the Tweet? I’m sorry you guys had trouble–these things happen. Were you planning on pushing a notification out to customers via email? Or just hoping that folks saw this blog post or the Tweet?

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