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Get Paid, Not Played

As most of you know, one of the core tenets of FreshBooks is to help folks get paid and make it happen faster, because we understand that all sorts of barriers exist between you and your hard earned paycheck. It’s troubling to discover, however, just how common the barrier is a nonpaying client.

At FreshBooks we love all freelancers and similar to our stance on Spec Work we want to support the people who support us and stand behind our friends at the Freelancers Union who are advocating to change legislation to better protect freelancers. The Freelancer Payment Protection Act was passed as a bill in the State of New York in June, 2011 and the next step is to get it passed in by the State Senate this June. To do this they require signatures and we want to help them highlight the importance of this issue.

What can I do?

What you need to know about the Freelancer Payment Protection Act

The Freelancer Payment Protection Act (S4129/A6698) is legislation in State of New York that would help independent workers collect money from their nonpaying clients. The Assembly Bill passed in June 2011, and the Senate Bill is currently in the Labor Committee.

Who and how would it help?

Independent workers who work in New York State and expect to be paid more than $600 by a client. Independent workers whose clients haven’t paid them will be able to file complaints with the New York State Department of Labor, which will investigate the claim. Victims may be able to receive 100% of what they’re owed, plus attorney’s fees and interest on the amount owed.

If you have any doubts about how nonpayment affects both the self-employed and their entire community, check out this infographic created by FreshBooks customer Joseph Caserto which illustrates the astonishing degree that unpaid wages in New York state affect everyone.
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  • http://www.josephcaserto.com Joseph Caserto

    Thanks for your support, and for the link to my infographic!

    BTW, I just used the Freelancers Union Contract Creator https://be.freelancersunion.org/contract-creator/ to generate the terms I used for a Freshbooks estimate this week. Two tools that go perfectly together.

  • http://www.ulrichdesign.ca Travis Ulrich

    We need a law like this in Canada. Hey, isn’t FreshBooks a Canadian company? Maybe advocating on behalf of Canadian Freelancers in support of such a bill to be created in Canada is something that they could be apart of? :)

  • http://www.freshbooks.com Saul Colt

    Joe!
    Thanks for the comment and the infographic!

    Travis!
    This is just the beginning. All will be revealed!

    -s!

    Saul Colt
    Head of Magic
    FreshBooks.com

  • http://worldwidewordsmith.com Jim Kimmons

    I love Freshbooks, but have to disagree with this. Too many laws now aren’t being enforced, only creating more bureaucrats and costs. I have been freelancing a while, and my ghost writing is billed in advance, then delivered.

    Taking responsibility for your own policies and enforcing them, even if you lose a potential customer once and a while is the way to go. And, if you lose one because you’re making sure you get paid, then maybe it was exactly the one who wouldn’t have paid you.

  • http://blog.kalmangroner.com eBusiness Growth Expert – Kalman

    I have to say this is over the top.

    The issue here isn’t legislation.

    The issue IS freelancers not following normative processes to make sure that no payment is not an issue.

    Make a contract > Get a deposit > work down the deposit > get more money from the client > get the work done on time > everyone is happy..

    Client doesn’t pay, don’t don’t do work! Simple? YES very simple..

    If you have an arrangement where you get paid after your work is done, MAKE SURE that you don’t deliver it fully until you have been paid in full. for design, send a screenshot not the source-files.. for web stuff dont hand over the source code until you are paid..

    Bottom line if a customer is behind in paying you, DON’T CONTINUE WORKING!!!!

    Continuing to work for a client that doesn’t pay you, is your fault, dont do stupid things and then ask for the law to protect you..

    OHH before i forget, SUPER IMPORTANT: BE CLEAR ABOUT YOUR BILLING PRACTICES!!!

    Now go Be Smart and Make some money..

  • Richard

    I agree with Jim, no one forces you to do work on spec, it is a perfectly legit way to try and get business for those who wish to. For those that don’t, simple, don’t.

    Choosing a prospecting method, which spec work is, has no correlation to getting paid on time from clients. Sorry Freshbooks, you have a great product which has improved our cashflow and billing, however really mind your own business and let others mind theirs.

    Freedom of choice not more useless and unenforceable legislation.

  • http://www.freshbooks.com Saul Colt

    Jim, Richard,

    I new this would be a hot topic with strong opinions so I appreciate you both weighing in with yours. I personally (speaking for myself here and not FreshBooks) don’t see this the same as a spec work issue. The fact remains that some companies (large brands or small) just will not pay on completion of the project and yes you absolutely should have a contract (as we mention in the post) and yes you should get a deposit a head of time but there is still the harsh truth that the deposit may be the only payment you get.

    This is something we believe in and if it helps a few than our efforts are worth it.

    s!

  • http://www.frameresearch.com Diana Frame

    In the industry I am in (health care research and consulting), I am often competing for projects against larger companies, and/or subcontracting for parts of projects. It’s not realistic to expect that the independent worker will be able to set the terms in all these cases, where the industry standard is often payment on project completion. I have been fortunate to have good clients who have rarely been late and never shafted me entirely, but I support what freelancers union is doing. Apparently it’s all too common that “the little guy” gets paid last or not at all, and trying to enforce contracts, even if you have them in place, can be prohibitively expensive for small business.

  • http://www.fluxappeal.com Michele Alise

    Great timing on this article, this just happened to me! Going to sign the petition =)

  • Richard

    You can not protect the stupid or naive from themselves.

    This is very simple, have a contract that details when and how you get paid. Take stage payments, do not release work until completely paid, and numerous other common sense ways to run things.

    If you insist on being stupid then you will get burned! Live with it learn from it and move on. If it keeps happening perhaps you should ask yourself if you are really cut out to run a business in the first place.

    Anyway the cost of an litigation is usually prohibitive, especially when dealing with large companies, they will simply use there weight to break you in legal wrangling costs, remember the law plays no favourites, and is rarely “fair” it is simply the law. You really have no cast iron guarantee of winning even if you think you have.

    This really should be a no-brainer.

    Note: we own a trademark, to enforce it wold cost £10,000 per case, which is prohibitive, so again what value is legislation when it is unenforceable through cost or any other means?

  • Richard

    oh, and on the comment above about large companies (health care). Again simple. do not take work from these large companies. Better 50 small jobs than one large one.

    Large jobs/clients break small companies!

  • http://www.8factors.com Andre

    Unfortunately this is a VERY common problem and I have heard every excuse in the book and then some. Too many businesses don’t honor their commitments.
    As of January 1st, 2012 I require all payments upfront. I know, I know, I know… Frankly, I’d rather sit a the beach and slurp a frozen Margarita before I spend the time working for someone who then doesn’t pay, which means me chasing down the deadbeats. My time is too valuable for that!

  • Deserttaxguy

    If a person is a true self-employed business owner, they know that every business is Sistible to risk of loss for unpaid services. Self-employment is not an employer-employee relationship that should ever come under any State Labor board.

  • George Appiah

    So am I the only one who read the title as “Get Paid, Not Laid”?

  • http://www.villagranstudio.com Leandro V

    Wow this is a lot to take and I agree with the ones that said that this is not a legislation problem I learned this the hard way and as Andre said you should always require payment upfront and also try to recognize bad clients so you can just avoid them.

  • http://desperatelyseekingwp.com Cathy Tibbles

    Great Infographic – I didn’t take into consideration the ripple effects of letting clients get lazy on payments!

  • George Curnew

    Hmmm…my comment was removed? That seems like overly aggressive moderation. Care to provide justification to me via email?

  • http://www.freshbooks.com Saul Colt

    Hey George!

    We didn’t remove your comment. Its still alive and well on the other post about spec work. http://www.freshbooks.com/blog/2011/01/13/say-no-to-spec-work/

    s!

  • http://newlocalmedia.com Dan Knauss

    How would this legislation affect situations where the client is in another state? Small claims are ineffective in that situation, and collection services have dubious methods and value.

    I am still waiting for a web 2.0 style collections agency that integrates with Freshbooks! I used to think some kind of Freshbook freelancer-generated deadbeat list could have a good effect until I thought about it more and read into the law. But there must be some type of solution that helps incentivize good behavior and build trust between clients and freelancers.

  • George Curnew

    lol…thanks Saul. yes, it’s there. Too many tabs open in my browser ;-)

  • http://www.trafficri.com Dan

    We already have laws against fraud and theft. More bureaucracy and more government involvement isn’t the solution. Work smart and CYA.

    :D

  • http://www.nwu.org Mike Bradley

    In California, all hourly labor must be paid for (bid contracts are different). Even the excuse “it wasn’t good enough” doesn’t absolve the client of paying the hourly rate. Disputes can go to Small Claims Court which has a limit of $5000. Small Claims can work if you know how, whereas this NY proposal gives the Dept of Labor responsibility for recovering the money, which is likely worse because state agencies are underfunded.

  • http://www.bluephoenix-webdesign.com Steve

    YES! This would be awesome if this got passed all over the USA. People are really lazy about paying their bills. We’re getting close to having to shut down some websites with clients that haven’t been paying their bills.

  • http://bodsat.com Wes Carroll

    I think anyone interested in this discussion is likely to enjoy (and get a lot out of) this talk by Mike Monteiro, entitled “F**k You, Pay Me.” I certainly did (and no, I don’t know the guy or the organization. I just thought it was awesome.) Anyhow, other than the title, the talk is “safe for work.” In fact, many would say that its contents are mandatory before work — at least if you’re a freelancer. Enjoy: http://vimeo.com/22053820


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