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Introducing: The Account Overview

by Melina Stathopoulos  |  July 17/2012  | 

The next time you log in to FreshBooks you’ll be greeted with a sharp-looking start page – meet the new Overview. We’ve collected lots of great feedback from you about this page and we know how important it is to be able to get a high level view of your business, at a glance. The Overview is easier to read and interact with plus all your key information is now gathered together, front and center. It’s like a snapshot of your whole business as soon as you log in.

What’s new?

The first thing you may notice is changes to how your account information is presented. Dashboard-style panels show you the current status of different aspects of your FreshBooks account including invoices, expenses, time tracking, staff/contractors and more. These interactive charts and graphs provide a high-level overview of your account details, and key figures are presented more visually.

If you want further details on anything you see on the homepage, you can roll over for additional insights without having to leave the page. This improved navigation aims to cut down the time you spend clicking around to get a complete picture of your business, and lets FreshBooks capture it for you. And for all you multi-taskers, you’ll also find shortcuts to the things you use the most like creating a new invoice, estimate or time entry. Here’s a short tour:

Outstanding Invoices – the overall picture of what’s owed

“Total Outstanding” shows the total value of any outstanding invoices. Simply click on the currency (in this example, CAD) to change it; your preference will be saved.  The “0 – 30 days old” links are a standard accounting format for assessing how long you’ve been awaiting payment. By clicking the dollar amount you’ll visit the list view of your unpaid invoices.

Invoices and Expenses Bar Chart

This is a stacked bar chart that shows the value of invoices created in a given month, and as you receive payment, the invoice bar appears to fill up to show accrued value of those payments. Roll your mouse over each set of bars to see important info including: exact value of invoices created that month, amount of outstanding payments, exact value of expenses and any rebillable expenses yet to be applied to an invoice.

The Expenses bar is not stacked, it simply shows the total value of expenses created that month (note: an asterisk appears if there are unbilled client expenses for that month).

 

Expense Categories Pie Chart

Hover over any part of the Expenses pie chart and you’ve see expenses are broken out by category and date range. Clicking the link will also take you directly to the list view of those particular expenses.

Active Projects (previously known as the Project Dashboard)

This area shows all of your Projects that have not been archived or deleted. The small box appearing on the left side of each project is actually a spark graph – a really tiny scale of activity from the last two weeks. If you have recently been logging hours to a Project you’ll see little activity bars are added to give you a visual cue on where you are spending the most of your time.

Use the “Estimated Hours” progress meter to gauge total time budgeted for a project. As time is tracked against the project budget, the meter is filled. Note: Projects without budgets do not show a progress meter, instead you’ll see an “Add Estimate” button that allows you to create a budget in-line, without navigating away from the page.

Update: Following your feedback, we’ve made some improvements to the Account Overview. Read all about ‘em!


  • http://www.blushbrides.com.au Kim McGann

    I really would LOVE to be able to add attachments to the invoices/emails and also be able able to put in a picture email signature at the bottom of the email.

    KIM

  • Brianne

    This is definitely a move in the right direction. I would really like to be able to see a full year bar chart and even compare multiple years at a time.

  • Gabe

    Get rid of the slider, please. It’s basically an ad, and I pay for this service.

  • http://www.studioiglu.com Ozzi Jarvinen

    I like the idea, but currently is useless for me unless I can combine the currencies. My income is in 5 currencies and expenses in one. So it does not give any kind of idea of how the business is going when I only see about 1/5 of my income and all my expenses at once…. actually pretty depressing to look at it =(

  • http://www.lathamjoseph.com Andrew Areoff

    The new front-page looks really good and the graphical charts representing invoices for the past few months is particularly useful as it gives us an idea of how we are doing compared to past months – it inspires us to do more work for clients and get new ones. Well done on the update, Freshbooks.

  • http://www.freshbooks.com/our-team.php#casey Casey McKinnon

    Andrew – thanks for the kind words, the team is really happy with how it turned out.

    Ozzi – that’s a tough problem to solve indeed! I’ll pose it to the team for further discussion.

    Gabe – slider is going, we agree its distracting.

    Brianne – for that, it is best to use our Reporting functionality. We’re trying not to make this page a replacement for actual full-screen reports, and there’s a lot of data to show in a year.

    Kim – thanks for the feedback, I’ll share it with the team.

    HMajor & ae – thank you again for your kind words.

    Jacki – Multi-year comparisons does sound interesting. Not in the plans at the moment, but we’ll consider it for the future. The ad block is indeed going to change, and the accounts aging report is coming back next week.

  • http://www.freshbooks.com/our-team.php#casey Casey McKinnon

    Stephen – customization is something we’re looking at, thanks for mentioning it. The estimate total also sounds interesting, I’ll be sharing that with the team.

    Katie – no promises, but customization is indeed something we’re investigating for the future. No promises though.

    Dawud – thanks! I’ll pass the kudos on to the team.

    G Scott – sorry about that, we’re fixing it for next week’s release. No more auto-sliding.

    L Hart – thanks for chiming in, we’re making ongoing improvements to the page, so keep checking back.

    Gerald- can you go into a bit more detail about the report customizations you’re looking for?

    RogerS – makin’ us blush over here!

    Sam – slider thingy is going to stop auto-sliding, so it will take the annoyance out of it.

    dmitris – Account Aging link is coming back soon.

    Marius – great idea on the New Time Entry in the drop-down. Passing that on now.

    Blaine – I don’t think you’re being overly negative at all… everything you said there was constructive, and we’re incorporating many of those ideas into our next few iterations of this page. Stay tuned for updates you might like.

    Allie – try marking your invoices as “Sent” using this tip. After you’ve saved the draft, view the full list of your invoices, and hover over the blue link that contains your invoice number. You should see a little green button that says “Mark as Sent”, and once you click that, your invoices will become part of the outstanding invoices group. Hope that helps!

  • Doug

    I have a couple of comments:

    As with someone else in the thread, my charts are in black and gray. They used to be blue and green, which was much easier to discern differences. The black and gray looks like a draft.

    Also as other people pointed out, the rotating ad area is irritating. Especially since I’m already a paying customer. At least turn off the automatic sliding, and it wouldn’t be so bad.

  • Brian Doherty

    @sam – I use the Minibooks app to occasionally enter time into FB. Not great, but good enough for the fairly rare times I use an iPhone. The existing web site works OK on an iPad, and that’s what I generally use when I’m out of the office. (I’ve found all mobile time-entry apps to be unsatisfying, all the way back to the Palm. So, Minibooks does not strike me as particularly bad! :-)

  • http://www.freegifts4kids.com/ Hanna Griesbach

    This has me pretty excited. As a busy mom, I need all the help I can get just seeing the big picture and only what I need.

    Thanks!

  • http://www.jasonkantor.com Jason Kantor

    Great Design!!! Bad Advertising!!!

  • Momentum

    We love it – I also like how you’ve switch up the client dashboard as well. Great job as always!

  • http://www.salesarm.co.uk Darren Wiseman

    Hey you guys at FB rock, I asked for aged accounts link and its there, thanks

  • http://www.impactbattery.com george zeed

    This is gonna save my rear. Something about pictures for my finances helps me to understand that I still don’t make enough to by everything i want :)

  • http://www.starfishwebsites.com Biltong

    Great imporvement. Would be even better if we could control the order of the Active Projects panel. What order are they currently displayed in?

    Aaaand, the option of not displaying a panel by just clicking close/x on it, e.g. the Expense Categories panel is not interesting for me and occupies useful page space.

    Thanks

  • http://www.freshbooks.com/our-team.php#melina Melina Stathopoulos

    Hey Biltog,

    The projects in the Active Projects panel are currently sorted by project creation date. Thanks for your feedback, I’ll pass along your suggestions to the rest of the Product team :)

  • jules

    Love the Simpsons references in the sample images. keep up the good work.

  • https://maintainweb.co Erik

    Keep up the great work guys. Looking forward to all your new features.

  • http://www.freshbooks.com/our-team.php#melina Melina Stathopoulos

    Folks, thank you all for your comments. We’ve made some changes to the Account Overview based on your awesome feedback–read all about the changes here!

  • Chris

    Great update, but… I use multiple currencies and the dashboard is not useful to me unless I can see everything summed up in the base currency. There’s not much use in seeing just one currency at a time, if the dashboard is meant to give you an overview of the whole company…

  • Lucas

    Good communication about new features. Well done!

  • http://www.fourccommunications.com Doug Crosse

    If you are looking at adding features for recurring billing – I would like to see a feature that automatically adds previous month’s bill if marked unpaid. Then clients can make one payment of two invoices – rather than having to pay each one individually.


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