Click here to download the book. I believe anyone who provides a valuable service should get paid for the value they deliver. In January 2003, I was running a small design firm when I finally snapped. I was using Microsoft Word to …

Service providers sometimes find it tough to actually sell their services, especially when it comes to selling them online. The services offered may, in fact, be the best in the industry, or even in high demand, but people just aren’t clicking to buy. Why is …

For the past few years, companies have been cutting costs aggressively to maintain healthy profits in a slow-moving economy. This is for everyone, from the biggest multinational conglomerate to the small pizza shop on the corner. When money’s tight business owners are smart …

Starting your own company is difficult, there’s no doubt about that. But the more we small business owners overcomplicate our own tasks and issues, the less likely it is that we will reach our goals. Simplifying your daily tasks, long-term goals, and overall …

Hiring remote workers may seem like the Holy Grail for small business productivity at first glance. Your team can avoid the daily commute to work. You can reduce overhead costs such as office space and equipment. These are some obvious perks of doing business …

Jackie banged her fists against her desk in frustration, staring at her inbox and stressing over the fact that she still hasn’t received a response to any of the email queries she sent out last week. She sent out no less than 50 queries …

Networking can be a powerful way to build your business, but not when it doesn’t result in new leads or clients. That was the problem for Kyle, a web developer who spent a lot of time going to networking events and …

Yesterday, Google announced that it was retiring its Checkout product effective November 20th 2013. With this announcement, they’ve recommended that users switch to FreshBooks to continue billing online. We’re honoured that Google has recommended us, so if you need stellar invoicing to integrate seamlessly with online …

Now that tax season is finally winding down, I bet you’re wondering how long you need to keep your tax records for? While it’s different depending on where you live, here’s the skinny for U.S., Canadian and UK residents: …