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I was recently asked by a friend, “do you have a social media strategy?” I replied, “No, we actually have a relationship strategy.” All definition discussion aside, we build relationships with customers. That simply requires going where our customers are.  …

In case you were busy, you know, running your business, International Freelancers Day has posted all the videos from the conference so you can watch all the talks for free. All you need to do is register with your email – that’s it! So if …

Are you a solo professional? Looking for the latest and greatest ideas, strategies and inspiration? You should attend International Freelancers Day on September 24-25. It’s a free online conference with 25 high profile speakers. Our very own Mike McDerment will be speaking. The conference is focused around growing and sustaining your Freelance business with of …

Hi! I’m Kasey, one of the (very) Small Business Consultants here at FreshBooks. Just over a year ago, I joined FreshBooks as one of the newest members of the “Sales” team and I’ve learned a lot about client management since then. Through a mix of asking good questions, getting to know our customers, and having …

Thought I’d share a little moment of simple delight that gave me a very “FreshBooks feeling”. Last week, I got an email from an old friend who’s a great freelancer, writer and thinker.  I’ve known Peter Wolchak for about 10 years, chiefly through my role as a communications bloke and his as a reporter and …

Do you like cotton candy? Ever wanted to see yourself as a caricature? Always fantasized about being tied-up with your friends? Well, FreshBooks turned five years old this year! And we’re throwing the best birthday party a …

As the most loving of festivities approached, we thought it was a perfect opportunity to remind you all how much we care about you. On behalf of the entire team at FreshBooks HQ, thanks so much for choosing FreshBooks. We really do love you ‘round these parts! Check out our Valentine’s Day video dedicated to …

We are upgrading our infrastructure to improve performance and plan for the future. To accommodate this, we have two scheduled downtimes coming up this week. On Wednesday September 3, 2008 at approximately 12:00 PM Eastern, your FreshBooks account will be unavailable for approximately five minutes while we switch to our new beefy database servers. We …

Want to learn how you can use effective public speaking to sell your services? Then sign up for “Speak Powerfully/Sell More,” a one-hour online class on Friday, March 28, 2008. The session is co-hosted by FreshBooks customer Adrian Miller. To grow your business or promote …