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We are upgrading our infrastructure to improve performance and plan for the future. To accommodate this, we have two scheduled downtimes coming up this week. On Wednesday September 3, 2008 at approximately 12:00 PM Eastern, your FreshBooks account will be unavailable for approximately five minutes while we switch to our new beefy database servers. We …

Want to learn how you can use effective public speaking to sell your services? Then sign up for “Speak Powerfully/Sell More,” a one-hour online class on Friday, March 28, 2008. The session is co-hosted by FreshBooks customer Adrian Miller. To grow your business or promote …

I just got my most recent copy of the Harvard Business Review, and there is a lengthy interview with Amazon founder Jeff Bezos in it. Here’s what he had to say about competition: “We don’t ignore competitors; we try to stay alert to what they are doing… But a lot of our energy and drive …

A few years back I spoke with a sales guy at PC World about buying some advertising. Every month since we’ve received a copy of PC World and every month that we do, I am reminded of that sales guy, PC World and buying their advertising. That’s the power of leaving something behind. We built …

When you are in business, it’s really important to be able to tell your story well—it’s both an art and a science. To do this effectively, I find it helpful to have a good verbal logo. The key to a verbal logo is to focus on the benefits—not the features—of what you do. For example, …

Something I have taken an interest in over the last couple of years is product reinvention. I’ve been thinking about this lately because of something Triscuits has done. I grew up in a Triscuits household. Two things we ALWAYS had in stock when I was growing up were granola and Triscuits. Don’t ask…my friends used …

We bought three new Dell machines and four monitors earlier this month and since then we have been receiving a steady stream of sales emails from Dell. Daniel unsubscribed from their mailing list this morning, which as he says “was easy, but…” after unsubscribing, Dell informed Daniel it can take ten business days to become …

I’ve always been a little skeptical of Digg…but I think I’ve been converted. A few weeks ago FreshBooks was mentioned as one of 25 apps in an article titled, “The Entrepreneur’s Guide to Web 2.0: Top 25 Apps to Grow your Business”. So why have I converted? Have a look at these results from our …

As of last Friday, FeedBurner RSS stats now include Google Reader stats in their results – so if you have a feed like we do, you probably got a nice bump in your readership over the weekend (we went from 446 to 622 overnight…a 39% spike). It’s interesting to see that Google has already established …