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Update 12:22 AM Mar 9: We’re done! Thanks for your patience. Your FreshBooks account will be temporarily unavailable for approximately 30 minutes as of 11:59pm (midnight) EST tonight, Friday, March 8th, 2013 for a brief maintenance update. Reminder! Please ensure you have saved all work by 11:55PM EST. Please note: The FreshBooks iPhone app, iPad …

Last week, the FreshBooks Support Team was honoured with the Gold Stevie Award for Best Front-Line Customer Service Team. You might be asking though, “what are the Stevie Awards”? The Stevie Awards are the world’s top sales, contact center, and customer service awards! Past winners …

Starting today you can notify a client that you have issued them a credit. Known commonly as “credit notes”, “credit receipts” or “credit slips” (depending on where you live), they allow you to easily send documentation of issuing credit to your clients, attribute it to a client’s …

Nike. IDEO. Google Creative Lab. We’ve always admired the work of these talented design titans and we’re honoured to be named among them as a winner of an Interaction Design Association (IXDA) award  for the FreshBooks iPhone app. When we released the …

Starting today you can enable an automatic, ongoing download of your expenses directly into your FreshBooks account with Automatic Expense Import. Once you have connected your bank accounts, any new expenses will be uploaded daily; sparing you from tedious manual entry. As a …

Your FreshBooks account will be temporarily unavailable for approximately 15 minutes as of 11:59pm (midnight) EST tonight, Friday, January 4th, 2013 for a brief maintenance update. Reminder! Please ensure you have saved all work by 11:55PM EST. Note the FreshBooks iPhone app, iPad app and any API integrations will also not work during this time period. We …

Early today FreshBooks experienced slowness that affected many of you for approximately an hour. We sincerely apologize for any inconvenience this may have caused. Around 9:40 AM Eastern time (2:40 PM GMT) we started observing drastically slower query performance. We resolved the problem at 11:21 AM Eastern (4:21 GMT) and FreshBooks returned to normal. Sorry …

UPDATE 2: Thanks again to everyone who is using the app and who gave us feedback. We also wanted to let you know that the two issues are now fixed with the latest version of the app available in the App Store. The following issues …

If you’re tired of waiting for that “check in the mail” to show up, why not let your clients pay you online with their credit card. How do you that? Simply set up an account with a payment gateway that …