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SXSW 2013: 5 Things That Give Austin Its Unique Vibe

by Faraz Shafaghi  |  March 8/2013  |  ,
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Today marks day 1 of #SXSW and to kick things off, we held a FreshBooks customer meet-up in the heart of downtown Austin last night. With the drinks and appetizers flowing, we got to chit-chatting and naturally found ourselves immersed in deep conversations about things …



Claiming Customer Gifts: Everything you Need to Know

by Guest Author  |  March 7/2013  |  ,
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tax expenses customer gifts If you give your customers gifts throughout the year, you may be able to deduct part of the associated cost. How much can you deduct? You can only deduct $25 per person per tax year. If your gift costs …



Paying attention to your prospects doesn’t always work

by Donald Cowper  |  March 6/2013  |  ,
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Paying lots of attention to your prospects and clients can be a good thing, but it can also backfire. Mark, a designer, had it backfire so much he considered folding up shop. Four months to go By the time Mark booked a coaching session with …



FreshBooks Wins Gold For Customer Service

by Randy Pante  |  March 5/2013  |  ,
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Last week, the FreshBooks Support Team was honoured with the Gold Stevie Award for Best Front-Line Customer Service Team. You might be asking though, “what are the Stevie Awards”? The Stevie Awards are the world’s top sales, contact center, and customer service awards! Past winners …



See You At SXSW 2013

by Justine Smith  |  March 1/2013  |  , ,
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This year marks our 7th trip to the South by Southwest Interactive Festival, and it’s going to be a blast. Catch Freshies Faraz and Randy attending events, live blogging and hosting a fun customer drink-up in Austin on March 7th. …



Tax Thursdays: Should I Expense That? Marketing Edition

by Guest Author  |  February 28/2013  |  ,
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Welcome to our last post in the “Can I expense that” series for Tax Thursdays. Last time we discussed tech expenses, this time it’s all about… Marketing, but what can you expense? Almost anything can be a marketing expense. It’s the thought that …



Should You Use a Business Credit Card?

by Guest Author  |  February 26/2013  |  ,
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business credit card When I first started working as a freelancer, I was thrilled to call myself a “business owner.” All I could think of were all the cool loans, opportunities, and credit cards I could get with my own company…of sorts. Thus I …



Weekend Well-Being Challenge: Get More…

by Justine Smith  |  February 22/2013  |  ,
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Get More Sleep …ZZZs. What would you say if I told you that the key to your success in business was getting more sleep? Sounds crazy, but it may be true. Yet many entrepreneurs run their business on less than 6 hours …



Tax Thursdays: Can I Expense That? Tech Edition

by Guest Author  |  February 21/2013  |  , ,
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tech expenses tax thursdays Welcome back to our “Can I expense that” series for Tax Thursdays. Last time we discussed travel expenses, this time it’s all about… Tech expenses – what can you deduct? We no longer live in …



How bad timing can hurt your sales

by Donald Cowper  |  February 19/2013  |  ,
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Sales Timing If your timing is off, your prospects won’t become clients. Tim, an independent IT consultant, learned this lesson the hard way. A hit of bad news A few years ago a good friend of mine suggested I hire his buddy Tim to set …




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