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Spreading the Holiday Cheer

by Mike McDerment | December 21/2006 | cost-of-goods-sold

The holiday season is upon us - there’s no question. Despite the almost unbearable absence of snow in Toronto so far this December, I know the holidays are here because of the steady trickle of emails and cards that are arriving in my mail boxes wishing me the best of the holidays.

Yesterday we received a package we were not expecting. It included the following card:

Holiday Card The card (in case you can’t read it) read as follows: _”Happy Holidays FreshBooks!_ _We stopped invoicing with QuickBooks mid-year and since then your service has given us back a minimum of 18 man-days of productivity._ _Keep up the good work and we wish you continued success in 2007!”_ This note (complete with a decorative purple bow) came in a large box from UPS that included a wonderful assortment of ornate boxes from Chicago based chocolatier Vosges: one box of exotic truffles, one box of exotic caramels and one box of caramel toffee. Want to know the kicker? We don’t even know which FreshBooks customer sent them!…though we do know they are a fan. So…thank you secret admirer, wherever you are…! Between this, and our 2006 customer survey results, the gifts have arrived early for team FreshBooks. Thank you everyone and happy holidays from the FreshFolk here at FreshBooks.

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