Customer Portrait: Andrew Dobbie knows the importance of attention to detail
Ever wonder how other FreshBooks customers run a business? Customer portraits connect you with your fellow FreshBooks peers to share guidance and inspiration. Andrew Dobbie has been out on his own for just 6 months running the UK-based agency Made Brave. …
On Design: Don’t iPhone and drive
In December I was in a car with a CEO of a successful Canadian technology business and I was a little nervous. The reason was because the CEO was driving at full speed while simultaneously checking his Blackberry for new emails. Some people would be quite freaked out by this, but I was quite calm, …
Faucet is Better Design
I saw this while I was at the Palace Hotel for the Web 2.0 Summit/Conference thing: 
Notice – one faucet, not two. One faucet that poured warm water. Not water that was too hot, not water that was too cold, water that was just right for …
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