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Value passion: Healthy living at FreshBooks

by John Coates | February 17/2011 | culture-2, fun, healthy-living
Value passion: Healthy living at FreshBooks

[caption id=”attachment_10075” align=”alignnone” width=”300” caption=”A childhood passion: soccer baseball!”]soccer baseball[/caption]

One of the best things about working at FreshBooks is that everyone is passionate. We’re passionate about our customers and service, but no one is just passionate about one thing.

What does that mean? It means we don’t only get to pursue the business and…


6 Tips for Running a Book Club at your Workplace

by Casey McKinnon | January 14/2011 | book-club, culture-2, saas
6 Tips for Running a Book Club at your Workplace

bookclub - FreshBooks Design Team

When I started at FreshBooks, I knew I had a lot to learn about running a Software as a Service (SaaS) business. The team running the company had been doing it for seven years, knew the ins-and-outs of the industry, and had optimized their product and website to the Nth degree. As the newly minted…


Why I read resumes from the bottom up

by Casey McKinnon | October 19/2010 | culture-2, hiring, resumes
Why I read resumes from the bottom up

People’s lives are amazing stories. As someone constantly on the hunt for amazing design and product management talent, I see a lot of resumes in my inbox. Today I received one that upon opening, was very overwhelming to read. It was thick with text, buzzwords, and hype-talk…. but rather than being overwhelmed, I just scrolled…


FreshBooks discusses management with Rypple

by John Coates | October 15/2010 | corey-reid, culture-2, podcast, rypple, small-business
FreshBooks discusses management with Rypple

Corey Reid, our Chief Cat Herder, was interviewed on Rypple’s new podcast, “Managing Master Class”. The FreshBooks team is very honored to have one of our own interviewed, especially by a company that builds management software.

Corey has two tough roles at FreshBooks: directly managing our team of 13 developers and herding the…


FreshBooks featured in the Globe & Mail

by John Coates | September 17/2010 | culture-2, customer-dinners, customer-service, globe-and-mail, news
FreshBooks featured in the Globe & Mail

The Globe and Mail, Canada’s national newspaper, has been running a special focus on customer service in their online business section. Today they featured a special case study on FreshBooks and our customer oriented service and culture. They interviewed our co-founder and CEO Mike McDerment who shares some examples of FreshBooks’ striving customer service…