Upgrading Our Infrastructure

It ain’t broke, but we’re still fixing it.

Although we have not had any problems, and virtually no un-planned downtime with our existing infrastructure in close to three years, we are being proactive and have decided to upgrade the technology used to provide you with your hosted service. To do this we are improving our infrastructure that is hosted by the same great managed hosting provider: Rackspace (http://www.rackspace.com).

The upgrade will provide you with faster processing speed along with added fail-safe’s to ensure your data is safe and always available to you should any un-foreseen incident occur. We will be maintaining all our existing security safeguards. We are also moving to more recent versions of our operating platforms.

Our new servers will mean your FreshBooks account runs faster than ever before. After the hardware and software upgrade is complete, our plan for the coming weeks is to add a number of improvements to our source code to speed page loading. We anticipate you will enjoy these changes.

The upgrade is scheduled for tomorrow (Tuesday, May 2, 2006) between 6:00 AM and 9:00 AM EST. Please expect a short period of downtime during this period. We have done considerable planning and testing so we expect very few Issues with the upgrade, but if you experience any problems please email us at support[at]freshbooks.com or give us a call at 1.866.303.6061.

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  • http://www.oceanic.com.fj jonathan

    I can tell a noticable difference in server response from out here in Fiji.
    Very welcome upgrade.

  • http://www.michaelmcderment.com Mike

    “Thanks for the feedback.

    For what it is worth, the difference is noticable here in Toronto as well. In fact, I am amazed at how much faster pages are loading.

    We are going to be adding a number of other page loading improvements in our upcoming mid May release. Daniel estimates page loads will be and additional 30% faster, so things ought to be screaming fast by the end of May.

    Anyone else seeing a difference?”

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