Recurring invoices (with auto-billing) that fail will be automatically retried the following day. When your invoice fails for the first time, your failed invoices will be marked with the black "retry" status. The status of your invoices is displayed under your white "Status" title when you click on your "Invoices" tab.
If the retry also fails, your invoice will be marked with the red underlined "failed" status.Once your invoice is marked with the "failed" status, you can click on the red underlined words "failed" next to the corresponding invoice to retry the transaction.The response from your payment gateway will show up on your screen.
Transactions that have been successfully processed will be marked with the green words "auto-paid" under your "status" title.
Are we missing anything in our help manual? If so, please let us know by contacting us here.
You may also find additional help by visiting our support forum.
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