So, what we may have failed to mention to all our customers and readers is that every year around this time we shut down the office and support for the main statutory holidays (Christmas – December 25th, Boxing Day – December 26th [which resulted in our office closed yesterday the 28th this year] and New Year’s – January 1st).
The rest of the days most of us are taking some time off to relax, but all the newbies are providing the customer support everyone is used to. It is a rite of passage of sorts for everyone who starts here at FreshBooks that they have to come in to the office to answer the phones, respond to emails and questions on the forums. If you want to meet some of our bright eyed newbies, give us a call this week!
For anyone that needed help yesterday, I apologize for the late notice, but we are back now!