Get Paid Faster: Start Accepting Credit Card Payments with FreshBooks

June 8, 2017

To Get Started, FreshBooks Is Offering to Waive Fees on Your Next Credit Card Transactions

Getting paid can be one of the most challenging parts of running your business. Luckily with FreshBooks, you can start accepting credit card payments online, which is one of the easiest ways to not only get paid faster, but to look more professional to your clients. For a short time, FreshBooks is offering to waive credit card transaction fees. Since you won’t pay fees, you can see the results for yourself, risk-free. Curious about the details? Read on!

FreshBooks is focused on giving you the tools you need to run your business as efficiently and profitably as possible.

How Does the Free Transactions Promotion Work?

Simply said, FreshBooks won’t charge any fees on payments you receive via FreshBooks Payments up to the value indicated. So, if a client pays an invoice for $500, then $500 will be deposited in your bank account.

Why is FreshBooks Doing This?

FreshBooks is focused on giving you the tools you need to run your business as efficiently and profitably as possible. Accepting credit cards online via FreshBooks Payments is just one of those tools.

To make it easier for you to experiment with online payments and reap the rewards, FreshBooks is absorbing the cost of the transaction fees for a short period of time. If it works for your business then you’ll be a happier small business owner and an even happier FreshBooks customer—and that couldn’t make us happier.

This Is My First Time Using Online Payments, How Do I Ensure I Get My Money?

To simplify the process, your FreshBooks account already enables you to start accepting credit card payments. However, to receive those payments you will need to connect your bank account (so FreshBooks knows where you want your money to be sent).

Do I Have to Keep Using FreshBooks Payments After the Promotion Ends?

Not at all. Once you’ve used the free transactions you can stop using FreshBooks Payments if you wish. There’s no commitment, FreshBooks’ goal is to equip you with the tools you need to be as efficient and profitable as possible.

If you try out FreshBooks Payments and don’t feel like it’s the best option for you, feel free to turn it off. Of course, if it works for you, you can continue to use it.



If I Take the Offer, Do I Have to Use FreshBooks Payments on All of My Invoices?

Nope. FreshBooks understands that not all invoices or customers will be good candidates for credit card payments. On an invoice-by-invoice basis, FreshBooks allows you to decide which customers are given the option to pay by credit card. You can control this by selecting or unselecting the “Accept Credit Cards” option when creating a new invoice.

What Will My Fees Be After the Promotion is Over?

Once you have used up the full transaction value included in the offer, the transaction fees will revert to standard rates for credit card transactions. This is 2.9% + $0.30 per MasterCard or Visa transaction and 3.5% + $0.30 per American Express transaction.

That means for a $100 invoice paid via Visa or MasterCard, you’ll see $96.80 deposited in your bank account. With American Express, the amount deposited would be $96.20.

Does the Free Transactions Offer Expire?

Yes, it does expire. You will have 90 days from the start of the promotion to use the entire free transactions value. After 90 days any unused transaction volume will expire and you will be charged the standard transaction fees listed above.

If I Send an Invoice for More Than the Amount in Free Transactions, Will the Transaction Fees Still Be Waived?

For example, if you have been given $500 in free transactions and send an invoice for more than $500, you will be covered for the fees on the first $500 of the invoice. For example, if you send an invoice for $3,000 and it’s paid via Visa, FreshBooks will cover $14.80 of the $87.30 of total fees. This includes 2.9% on the first $500 ($14.50) plus the $0.30 transaction fee.

I Want to Use Stripe, Can the Transaction Fees for That Be Waived Instead?

FreshBooks cannot waive the transaction fees for Stripe payments at this time. But if you are using Stripe, you can use this opportunity to take FreshBooks Payments for a spin, no strings attached. It’s the only payments solution backed by FreshBooks’ award-winning customer support team, so it’s pretty awesome.

It Looks Like I Was Charged Transaction fees Even Though I Signed Up for the Promotion. What Do I Do?

This definitely shouldn’t happen. In the event that you are charged, please give FreshBooks Support a call (1.866.303.6061) or send an email (support@freshbooks.com) and a Support Rockstar will quickly fix the issue for you.

I Changed My Mind and No Longer Want to Use the Promotion. How Do I Turn It Off?

To stop using the free transactions promotion, you will just need to disable FreshBooks Payments on the invoices you send out. You can do this by unselecting the “Accept Credit Cards” option when creating an invoice. Also, if you change your mind before the promotion expires you can re-enable FreshBooks Payments on some or all of your invoices at any time.

If you would like to completely disable FreshBooks Payments, please call the support line (1.866.303.6061) and a Support Rockstar will take care of that quickly for you.

What Are the Terms & Conditions Related to This Promotion?

You can check out the legalese and details on the Promotion Terms & Conditions.

I Have More Questions, Who Should I Reach Out To?

Feel free to reach out to one of our Support Rockstars at 1-866-303-6061 or send them an email at support@freshbooks.com.

about the author

FreshBooks is the #1 accounting software in the cloud designed to make billing painless for small businesses and their teams. Today, over 10 million small businesses use FreshBooks to effortlessly send professional looking invoices, organize expenses and track their billable time.

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