Welcome to Day 10 of Freshtivus! With the holidays approaching, we’re busy giving away gifts to our fantastic users. We are also following the story of Sam, a small business owner who is struggling with her invoicing and just discovering FreshBooks. If you missed any part of her story or want to see our previous giveaways, see our past posts here.
They say that communication is important in every relationship. To ensure that we have great relationships with our customers, our eloquent yet fun Communications team is here to let you know what’s going at FreshBooks. When not talking about his favorite brew, our beer connoisseur, John, is diligently composing blog posts to keep you informed. Editor Extraordinaire, Amanda is making sure we’re continually bringing fresh content to you by putting our customers in the spotlight. The Communications team frequently shares customer portraits on our blog to connect you to your fellow FreshBooks users and share their stories.
In this episode, Sam is sent to the future where her soon-to-be self is being interviewed by Amanda for a customer profile.