Web Dev & IT
Remote file backup services: Carbonite review
July 12, 2007
I’ve been using Carbonite to backup my desktop for the past few weeks. While Daniel got it going okay, we have encountered two problems:
- I’m on Vista, and since installing it I’ve started getting the blue screen of death. I did not want to attribute that to Carbonite, but when I went to look at some of my backup files, it happened again. Pretty sure it’s Carbonite.
- When I asked Daniel if we should stick with them, he said “no.” Pretty definitive. When I asked why he said, “I’ve sent two questions to their support team and have not received any replies.” Those questions were sent over three weeks ago.
It’s funny, but I bet if Daniel had got a reply to his questions, we would not have canceled our account. I will give them this, they sent me to a pretty good customer survey when I canceled. I filled it out. That was a good experience.
Can anyone recommend a remote file backup service? Preferably one that is Vista-safe?