Scheduled maintenance Wednesday & Sunday

September 2, 2008


We are upgrading our infrastructure to improve performance and plan for the future. To accommodate this, we have two scheduled downtimes coming up this week.

On Wednesday September 3, 2008 at approximately 12:00 PM Eastern, your FreshBooks account will be unavailable for approximately five minutes while we switch to our new beefy database servers. We know this is early in the month and an inconvenient time for some, but it’s the best time for some very worthwhile reasons, so please bear with us.

Next, on Saturday September 6, 2008 Sunday, September 7, 2008 starting at approximately 11:30 PM 1:30 AM Eastern, your FreshBooks account and our public website will be unavailable while we move our web servers across our primary datacenter. We estimate this will take approximately one hour. You can monitor our progress at: http://status.freshbooks.com

If you have any questions about the changes or anything else please let us know.

We apologize for any inconvenience this may cause you and thank you in advance for you patience.

(Update: The start time for the second downtime described above was off by two hours because Rich can’t calculate time zone differences. September 7 at around 1:30 AM Eastern/5:30 AM GMT is correct.)


about the author

Co-Founder & VP of Operations, FreshBooks Levi is a professional engineer with a BEng from the University of Victoria. Before co-founding FreshBooks as the VP of Operations, Levi managed projects at Apex Systems Integrators Inc., where his clients included Canadian Tire, Nestlé and Parmalat. Levi’s long term goals include: never losing the contest to wear shorts to the office for as long as humanly possible, some day growing back his mullet he had in the eighties and getting on the jumbotron at the Raptors game at least once a year.