Client Relationships

Infographic: The Power of Online Customer Reviews—and How it Can Make or Break Your Business

Word-of-mouth is a powerful tool. We see it as consumers: You’re more likely to buy into a service if someone you trust advoc...

A Spirited Model for the Digital Agency of Tomorrow

A Spirited Model for the Digital Agency of Tomorrow

A Spirited Model for the Digital Agency of Tomorrow
6 Simple Steps for Creating an Impactful Freelance Agreement

6 Simple Steps for Creating an Impactful Freelance Agreement

6 Simple Steps for Creating an Impactful Freelance Agreement
Dazzle with Amazing Service: 3 Emerging Customer Support Channels

Dazzle with Amazing Service: 3 Emerging Customer Support Channels

Dazzle with Amazing Service: 3 Emerging Customer Support Channels
Forget “Informational Interviews” - Just Start Having Coffee With People

Forget “Informational Interviews” - Just Start Having Coffee With People

Forget “Informational Interviews” - Just Start Having Coffee With People
How to Write Effective Emails that People Will Actually Read

How to Write Effective Emails that People Will Actually Read

How to Write Effective Emails that People Will Actually Read
Social Media Crisis Management: What You Need to Know

Social Media Crisis Management: What You Need to Know

Social Media Crisis Management: What You Need to Know
Meet Jake, a Consultant, Who Transformed His 30-Minute Invoicing Task into Mere Minutes

Meet Jake, a Consultant, Who Transformed His 30-Minute Invoicing Task into Mere Minutes

Meet Jake, a Consultant, Who Transformed His 30-Minute Invoicing Task into Mere Minutes
Meet Gregory, an Architectural Photographer, Who Built a Better Business Using FreshBooks

Meet Gregory, an Architectural Photographer, Who Built a Better Business Using FreshBooks

Meet Gregory, an Architectural Photographer, Who Built a Better Business Using FreshBooks
Construction and Trades: How to Handle the Negotiation Process with Clients

Construction and Trades: How to Handle the Negotiation Process with Clients

Construction and Trades: How to Handle the Negotiation Process with Clients