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4 Min. Read

Automation in the Workplace

Automation in the workplace is changing how businesses operate in the modern age. So, will artificial intelligence be taking over our jobs soon? How can you steer your clear in the right direction as workplaces adopt more and more automation in the workplace? As times evolve it is important to look at trends and make informed assumptions.

Professions that require “high-touch” like physical therapy, hairdressing and plumbing are less likely to be replaced by machines than jobs that involve repetitive motions or data entry. Creativity is something else automation can handle. If your job involves creating something from conception up, then it is likely to be taken over by automation.

While, with today’s technology, about 50 percent of tasks people do can be automated only 5 percent of jobs can be fully automated. That means increasingly all jobs will be affected by automation and the way we are used to working is going to be impacted. Jobs will not be so much be eliminated but will dramatically evolve.

In this article, you will also get information on:

What Is an Example of Automation?

What Is Automation of Jobs?

How Does Office Automation System Work?

What Is an Example of Automation?

Many people worry about automation causing robots to replace workers, but many automation experts insist that machines and automation can help us being more productive, freeing us from mundane and time-consuming tasks so that we can focus on more valuable and fulfilling work.
Here are some example of automation making office life easier.

Employee Analytics

Automation is very helpful when going through deep pools of data to get important insights.
Software like Gusto, Culture Amp, and Luminoso help human resources professionals decipher vast amounts of employee data to improve employee satisfaction all year-round rather than waiting for the results of an employee review. Big brands like Hulu and Johnson & Johnson are already using these tools to better understand and engage their teams.

Hiring Process

Hiring is one of the hardest and most critical tasks for any company. It is a lot of work to sift through a sea of applications in search of the perfect candidate. It can take days or even weeks to get through the stack of applicants.

More and more companies are turning to automated hiring tools. These tools read through the applications at high speeds, searching for keywords quickly to identify the right candidates out of thousands of application.

71 percent of employers said automated hiring software helped improve the candidate search experience. Recruitment tools such as Mya, Smashfly and BreezyHR use automation to significantly reduce the time of the hiring and screen process.

Customer Support

Customer support is often needed 24 hours a day, 7 days a week – which a real hard schedule to manage for humans. Well, send in the chatbots. These bots can easily take night shift for your employees and still make sure your customers are getting the support they need.
Software like ChatFuel (used by Adidas, MTV, and TechCrunch), and Chatlio offer chatbot services for your customer service departments or you could have an internal dev department that creates your own customer chatbot.

Chatbots can be easily integrated into your support system and dramatically reduce the time spent on each ticket. You can also automate follow-ups to make sure your support teams connect more personally, say by phone or personal email, at the right time in the customer journey.

What Is Automation of Jobs?

Automation is the technique of making an apparatus, a process or a system operate automatically. It is the creation and application of technology to monitor and control the production and delivery of products and services.

Automation provides benefits to most industries, including manufacturing, transportation, utilities, defense, facility operation, customer service, hiring and more.

How Does Office Automation System Work?

Office automation systems reduce the need for manpower by handling some regular and mundane tasks. It also improves the overall efficiency and productivity of a business operation.

The office automation system works by collecting, storing, manipulating and communicating relating office information and data digitally to help an office accomplish basic tasks and goals.


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