What are Online Payments? When you accept online payments, clients can pay with their credit cards right from an invoice, without leaving FreshBooks. Plus, your money is automatically deposited into your account.
“They should definitely consider including online payment options. Offering options is professional and gives an edge against other similar businesses. I still accept checks, but I definitely get paid quicker with online payment options, which helps with managing accounts.”
Secure for you and your clients
No hidden or monthly fees
Accepts all major credit cards
“You’ll get faster payments, it’s easier to manage when payments come in and your customers will appreciate the convenience. The small fee they take out is worth it if you’ve ever had a problem with slow payers or customers who need reminders to send a check for invoices.”
Kelly Masella, Owner, Vibe Graphix
It Saves You Lots of Time
When you start accepting credit cards, you’ll get paid 2x faster. And, since you don’t have to manually record payments, you’ll save time on admin chores
All you have to do is enable FreshBooks Payments on your Invoices with the steps here. It only takes a few minutes. You'll also want to ensure you have connected your bank account so that your money gets deposited. You can do this before or after sending an invoice with Payment turned on. Find out how here.
I've never used online payments before, how do I make sure I get my money?
To make your life easier, your FreshBooks Payments account is included as part of your FreshBooks account for you to quickly accept credit card payments. However, to receive those payments you will need to complete the final step of connecting your bank account (so FreshBooks knows where you want your money to be sent). Just follow the steps to verify your account in this article here. Once you start accepting payments you’ll also be able to track your payments and withdrawals in your WePay dashboard (WePay is our payments processor).
Will I be charged transaction fees?
There is no monthly or set up fee to use FreshBooks Payments. You will be charged transaction fees, taken directly from your deposit, at a rate of 2.9% + 30c for most cards.
I’ve changed my mind and I no longer want to use FreshBooks Payments. How can I turn it off?
To stop accepting credit cards, you will just need to disable FreshBooks Payments on the invoices you send out. Just edit the Invoice, click Accept Credit Cards and ensure it's set to NO. If you change your mind, you can always re-enable FreshBooks Payments on some or all of your Invoices at any time.
What happens if I have a problem with my account or payment?
If you have any questions about the online payments process or have an issue with your account or a specific payment, reach out to our awesome Support team by submitting a request or calling us at 1-866-303-6061.