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Account Settings

How is the all-new FreshBooks different from FreshBooks Classic?

The new FreshBooks has been rebuilt from the ground up, with over 250 new features to help you run y...

Is FreshBooks down?

Occasionally FreshBooks availability may change over time due to unforeseen circumstances. Please go...

How do I customize my Colors and Logos?

This is where you can customize the overall appearance of your FreshBooks account with a menu color,...

How do I manage my Company Profile?

Your Company Profile contains important details about your business that is displayed on all your In...

How do I get started in FreshBooks?

Welcome to FreshBooks! If you’re currently running a business or just getting started while pursuing...

How do I customize my Emails?

Whenever you send an Invoice or Estimate by email for example, FreshBooks sends it for you on your b...

How do I manage my Taxes?

As a business, you may or may not need to charge taxes (like HST, GST, VAT, ABN or more) on your pro...

How do I log into FreshBooks?

Logging into your FreshBooks account is really straightforward. Below are two ways to log into your...

What is active/archived/deleted?

In FreshBooks you will find that your lists are divided into three sections: active, archived and de...

How do I customize my account?

FreshBooks allows you to customize several things in your account to bring it in line with your comp...

How do I upgrade, downgrade, or cancel my account?

Before you try upgrading, downgrading or canceling your account, ensure that you are logged in as th...

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