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Find what you need on the FreshBooks Support page. From Client tips to Invoice tricks and everything in between.

How can I see emails that FreshBooks sends out for me?

FreshBooks sends out emails on your behalf with your reply-to address on it. All sent emails by FreshBooks is stored in your account, dating back 150 days. Once emails are older than 150 days, they are automatically deleted to make room for new emails. To access your sent emails, do the following:

  1. Go to the People tab
  2. Go to the Sent Emails sub-tab. You will see a list of all emails that your FreshBooks account has sent out to your Clients
  3. Click on the date link in blue to open up and read the email.
Example of a sent email with a link to open and view it.

Note: If you open up any email with a link to the Invoice, keep in mind that the link contains temporary cookies that allow your Clients to bypass the login page to view the Invoice. We recommend opening the link in incognito/private viewing mode, or on a different browser. Otherwise, opening the link will log you in as a Client, and you can log out after with the steps here to log back in as an admin.