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How do I change my Subdomain/account name?

Your subdomain is the link you use to access your FreshBooks account (like You can change this subdomain a certain number of times. If you have maxed out all your subdomain changes, you can give us an email at and we’d be happy to clear out your old name changes for you.

To update your subdomain name, follow these steps:

  1. Go to Settings (top corner)
  2. While on the Company sub-tab, find Account URL. Next to it, click on the change link
  3. Enter your new subdomain name
  4. Account url field with option to enter new name
  5. Click Save and you’re done!