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How do I change my Subdomain/account name?

Your subdomain is the link you use to access your FreshBooks account (like example.freshbooks.com). You can change this subdomain a certain number of times. If you have maxed out all your subdomain changes, you can give us an email at help@freshbooks.com and we’d be happy to clear out your old name changes for you.

To update your subdomain name, follow these steps:

  1. Go to Settings (top corner)
  2. While on the Company sub-tab, find Account URL. Next to it, click on the change link
  3. Enter your new subdomain name
  4. Click Save and you’re done!