How do I log in?

Log into your FreshBooks account anytime using your email address and password. You can also utilize single sign on using Sign in with Apple with your Apple ID or Sign in with Google with the below details.


Sign in with FreshBooks

If you created your account directly through FreshBooks, you can log into with these steps:
  1. Go to my.freshbooks.com
  2. Enter your Email and Password
  3. Select the Log in button and you’ll be taken to your FreshBooks account
  4. Select a business, if you have multiple businesses, and you’re now inside your account.

Note: If you're a client, log into your client account with the password you set up. If you haven't created a client account yet, open any invoice, estimate or proposal you were emailed and create a client account using the steps here.
 

Sign in with Apple

Use your Apple ID to log into your FreshBooks account instead as well as utilize Apple’s two-factor authentication and Hide My Email features.
 

Accounts Created with Apple ID

If you created your FreshBooks account using your Apple ID, log in directly with these steps:
  1. Go to my.freshbooks.com
  2. Select the Sign in with Apple button
  3. Enter your Apple ID Email and Password
  4. Select the Continue button and you’ll be taken to your FreshBooks account
  5. Select a business, if you have multiple businesses, and you’re now inside your account.
 

Accounts Created with FreshBooks Directly

If you created your account directly through FreshBooks and want to use Sign in with Apple instead, use the below steps:
  1. Go to my.freshbooks.com
  2. Enter your FreshBooks Email and Password
  3. Select the Log in button and you’ll be taken to your FreshBooks account
  4. Select a business, if you have multiple businesses
  5. Then select your profile picture or initials in the top right corner
  6. Next, select Account Profile
  7. Under your email address, select Change email address and update it to your Apple ID email instead
  8. Select Save Changes
  9. You’ll receive a verification email to verify the new address, select the Verify and Continue button in the email
  10. Once verified, log out of FreshBooks by selecting your profile picture or initials in the top right corner, then selecting Account Profile
  11.  in the top left and select Log Out
  12. Then follow the steps in Sign in with Apple above.
If you'd like to no longer use your Apple ID credentials to sign into FreshBooks, or you'd like to add Sign in with FreshBooks as another option, follow the steps here.
 

Sign in with Google

Use your Google login credentials to log into your FreshBooks account instead as well as utilize Google’s multi-factor authentication.
 

Accounts Created with Google

If you created your FreshBooks account using your Gmail or Google email, log in directly with these steps:
  1. Go to my.freshbooks.com
  2. Select the Sign in with Google button
  3. Enter your Gmail or Google Email and Password
  4. Select the Continue button and you’ll be taken to your FreshBooks account
  5. Select a business, if you have multiple businesses, and you’re now inside your account.
 

Accounts Created with FreshBooks Directly

If you created your account directly through FreshBooks and want to use Sign in with Google instead, use the below steps:
  1. Go to my.freshbooks.com
  2. Enter your FreshBooks Email and Password
  3. Select the Log in button and you’ll be taken to your FreshBooks account
  4. Select a business, if you have multiple businesses
  5. Then select your profile picture or initials in the top right corner
  6. Next, select Account Profile
  7. Under your email address, select Change email address and update it to your Google or Gmail Email instead
  8. Select Save Changes
  9. You’ll receive a verification email to verify the new address, select the Verify and Continue button in the email
  10. Once verified, log out of FreshBooks by selecting your profile picture or initials in the top right corner, then selecting Account Profile
  11. Then follow the steps in Sign in with Google above.
If you'd like to no longer use your Gmail or Google credentials to sign into FreshBooks, or you'd like to add Sign in with FreshBooks as another option, follow the steps here.

FAQs

My email and/or password isn't working, what can I do? 
  • Turn off your web browser's auto-fill in case it's populating incorrect login details
  • Select the Forgot your password? link, and enter your email in - the email will only send if the email address matches an account on file
  • If you haven't received a password reset email after 15 minutes or so, check your junk or spam folder in case it was redirected there
  • Sign in with Apple or Google - Password resets have to be done through Apple directly, or with Google directly - you can always log in with your FreshBooks login credentials as a backup if you've set up a login with FreshBooks directly before
 
How long do I stay logged into my account? 
Your FreshBooks account will stay logged in on a web browser for 12 hours before you have to log in again. If you are using any security extensions or programs, this can shorten the amount of time you're logged into your account.