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Find what you need on the FreshBooks Support page. From Client tips to Invoice tricks and everything in between.
Clients
How do I see what my Clients owe me?
There are several ways to see what your Clients owe you in FreshBooks. You can use an Accounts Aging...
How do I change the language for a Client?
While our interface is only available in English, you can send Invoices and Estimates in the followi...
How do I create Clients?
In FreshBooks, the people you send Invoices or Estimates to are Clients. You can add, manage and del...
How do I add multiple contacts to a Client?
Sometimes you may need to send Invoices to multiple contacts in one Company – for example, the Finan...
How can I see emails that FreshBooks sends out for me?
FreshBooks sends out emails on your behalf with your reply-to address on it. All sent emails by Fres...
How can my Clients see how much they owe me?
It’s easy for Clients to see if there are any outstanding Invoices owed to you. Whenever an Invoice...
How do I import my Clients?
The people you send Invoices or Estimates to are Clients. If you’re looking to save time from adding...
Clients: Video Walkthrough
Here’s a quick video that walks you through the basic parts of the People tab in FreshBooks! Topics...
Why are my Client’s details not showing updated info?
If you’ve updated your Client’s profile with new details (such as a new address or new Organization....
Why do my FreshBooks emails to my Clients bounce or end up in the junk folder?
This can happen for a variety of reasons, but usually come down to two things: Incorrect email addre...
How do I send my Clients an Account Statement?
An Account Statement for your Client allows you to share key details with your Client such as: Any o...
How do I send an email to many Clients?
Whether you need to promote your services for marketing purposes or to communicate important details...
How do I request a Review from my Client?
After work as been completed, you can easily request a review from your Clients. Clients are present...
Why can’t I delete a Client?
If you have a Client that you’re no longer Invoicing, or you’d like to delete them to free up some s...