Brooke Wayne

Program Manager of Communications Brooke Wayne is a Program Manager of Communications on the Effortless Experience team at FreshBooks, working on all things Support documentation including FreshBooks’ Help Centre. When she’s not being Batman for docs, Brooke can be found backcountry camping, playing competitive dodgeball or perfecting her Chemex brew.

How FreshBooks’ Effortless Experience Team Delivers Better Customer Experiences

In today’s world, poor customer support experiences are far too frequent, leaving us frustrated and disheartened. It’s the ...