Create an Online Freelance Profile That People Will Love in 6 Easy Steps

May 29, 2017


You became a freelancer for a reason: To have the luxury to work for yourself and build a business from the ground up. On that same token, as a freelancer, your survival in the gig economy relies heavily on your ability to market yourself—to rise above the others. If not, you run the risk of being overlooked or passed-up for yet another chance at the job, the experience and the paycheck.

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Reflecting on the number of ways you market yourself, can you trace the last time your online freelance profile was the primary source of winning business? If you’re scratching your head, it may be time to kick the efforts up a notch. Why? Remember: By 2020, it’s expected that 40% of the US workforce will be part of the gig economy, which means the competition will only get fiercer. So your profile can mean the difference between finding lots of new business—or losing every pitch.

Start bringing a little bit of the saying “content is king” to your freelance profile. To help you create one that will attract new business and make you shine, we’ve created a simple, actionable 6-step process, built for any type of freelancer.

Step 1: Write a Headline that’s Clear, Concise and Effective

Your headline should get straight to the point. We recommend keeping it to one line, so you don’t get bogged down with jargon or superfluity. After all, you’ll have the opportunity to write about yourself with detail and flair in the profile itself. All you need to do is simply include the following three pieces of information:

  • Title
  • Years of experience
  • Your Specialty

With these three key elements, you’ll be able to communicate your basic qualifications and expertise—which is often enough to help you move past the initial glance from job posters.



Step 2: Articulate the Value You’ll Bring

Rather than explaining the “what”, focus on the “how”. How were you able to boost your client’s business sales by 110%? How did you transform a client’s cubicle-style office to a dream workplace?

People are much more intrigued by your ability to solve problems and drive results, rather than the granular details of what you do.

Step 3: Share Your Qualifications and Experience

Aside from value, people are interested in learning about your background and your experience in your craft. In your freelance profile, be open to including your qualifications, technical skills and number of years in the field. Prove to them that you’re qualified, confident and enthusiastic to take on their project. If you hit all of their checkpoints, they’ll add you to the shortlist—one step closer to the job!

Here, include:

  • Your title (e.g. Senior Graphic Designer)
  • Years of experience in the field
  • Areas of expertise and/or your specialty
  • Technical skills and program knowledge
  • Industry expertise (if applicable)
  • Links to sample work

Step 4: Be Empathetic

Empathy is hugely valuable as a business owner. Why? You need to be able to give your clients what they want, need and value. What’s more, it needs to come from a genuine place. Showing empathy directly on your freelance profile has the potential to place you leaps and bounds ahead of your competition. It shows you care and, better yet, it shows you’re human.

As you put together your profile, write for your target client—speak their language. Call out their pain points and address how you can help fix it. Remember, a little empathy from the get-go goes a long way.



Step 5: Make It Simple for People to Contact You

Don’t make people jump through hoops to contact you. So, make it simple for potential clients to find out where you’re based and how to start the conversation. Many clients choose to hire local talent, whether it’s for proximity reasons or to support the local community. By mentioning where you’re located, if you check all the qualification boxes, you could get the upper hand in local projects.

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Further, the easier you are to contact, the more reliable you’ll appear. After all, reliability is one of the most important factors for clients when hiring freelancers. They’re essentially putting their vision in your capable hands. If you’re adding your freelance profile to a job network, their terms may require you communicate within the platform. If that’s the case, don’t include external contact information to avoid getting penalized or banned from the site. These platforms were built to effectively handle communications.

Step 6: Upload a Professional Photo

With your next gig on the line, leave selfies out of it. A professional photo is a key piece for making first impressions. If you can, invest in taking professional head shots. If that isn’t feasible, simply find an appropriate setting and have a friend snap a few shots of you, with a quality camera. And remember, you don’t have to abide by the no-smile passport photo rule. You’re essentially trying to win-over clients, so look inviting, warm and wear a clean shirt.

Step 7: Create a Maintenance Plan

Your freelance profile isn’t a get-it-and-forget-it asset. It actually requires regular maintenance. Just as you would update your resumé as you gain more experience or earn another certificate, you also need to freshen up your online profile. So revisit your profile every few months to refresh the copy or add any new credentials.



For freelancers, your digital profile is your resumé. If you want to get paid, you’ve got to have the freelance profile to back it up. It’s what makes a first impression, gets you the interview and makes you stand out from the competition.

What can you add to your freelance profile to make it stronger? Do you have any other tips that you’d like to add to the list to help your fellow freelancers? We’d love to read your thoughts in the comments below.


about the author

Content Marketing Manager, FreshBooks Megan Santos is the Content Marketing Manager at FreshBooks. Before joining the team, she was the Editor of a national trade publication and has over 4 years of experience in writing and editing. Connect with Megan on LinkedIn and say hello!