FreshBooks customer service: now with mango salad

September 12, 2007


FreshBooks customers wine and dine at Espetus in San Francisco, September, 2007

One thing that I love about working at FreshBooks is that you can go to almost any city in the world and call up a customer to take them out to dinner.

Last week, Mike and I were in San Francisco for the amazing Office 2.0 conference. We found ourselves at 3pm last Tuesday waiting for the CalTrain back to San Francisco. Finally having a spare moment, we dialed customers frantically while express CalTrains rocketed past us. (I felt like we were in some Bay Area version of Pushing Tin.) By 5pm, we had 7 customers and a restaurant booked: the wonderful Brazilian bistro, Espetus. I personally recommend their mango salad.

I just want to thank our FreshBooks customers for coming out to meet us. Meeting our customers was really the highlight of our trip. It didn’t hurt that a few of them took us out for drinks at Zeitgeist, which is my new favourite bar in San Francisco. So, thank you (left-to-right in the photo above):


about the author

FreshBooks is the #1 accounting software in the cloud designed to make billing painless for small businesses and their teams. Today, over 10 million small businesses use FreshBooks to effortlessly send professional looking invoices, organize expenses and track their billable time.